SAP Basis Specialist

Transnet SOC Ltd; oThongathi; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading logistics company based in South Africa seeks an experienced SAP Technical Basis Analyst to provide technical support for critical IT systems such as SAP and associated interfaces. The role emphasizes ensuring smooth operations, system configurations, and managing security measures to minimize disruptions. The ideal candidate will possess a Bachelor's degree in Information Technology and at least 4 years of relevant experience in SAP Basis and database management, coupled with strong problem-solving skills. The position offers a crucial role within a dynamic IT team.

Qualifications

• 4+ years of experience in a similar position within an IT environment.
• Demonstrated experience in SAP Basis systems.
• Experience in administration of AIX Unix operating systems.
• Experience with IBM’s TSM backup system.

Responsibilities

• Manage SAP logical security and user authorisations.
• Support SAP Basis through configuring, monitoring, and troubleshooting.
• Implement optimal SAP configuration for performance.
• Manage Disaster Recovery processes bi-annually.
• Conduct capacity planning and performance management.

Skills

SAP Basis

Database management

AIX Unix

Problem-solving

System performance tuning

Education

Bachelor’s degree or relevant NQF level 7 qualification in Information Technology

Tools

IBM V7000 Storwise SAN

Tivoli Storage Manager

SQL

Job description

Overview

To provide highly technical support for TPL’s critical IT systems such as SAP, SAPII, SAP Portal, Tarlton Dispatch System and Dispatch System Interfaces, Tarlton Metering System Interface, as well as the critical function of IT systems backup. The SAP Technical Basis Analyst role is to ensure the smooth functioning of the above mentioned critical systems in such a way as to minimise disruption to TPL’s core business functions and processes. In so doing, the role has a direct impact on TPL’s revenue and reputation with external clients. The support of the Tarlton Distribution System is critical to maintaining TPL’s undertaking to provide Botswana with a consistent fuel supply, in accordance with the agreement between the government of South Africa and the Botswana Government. The ultimate responsibility is to provide efficient service to internal and external customers on a 24/7 basis.

Responsibilities

• Management of all SAP logical security to include the SAP users authorisation profiles and business roles, passwords and access control. This also includes the management of external parties such as TPL customers from the oil companies and consultants, auditors etc.
• Support of SAP Basis includes the following: Configuring, monitoring, tuning, and troubleshooting the SAP technical environment on an ongoing basis as well as scheduling and executing the SAP transport system and creation/maintenance of interfaces into the SAP system.
• Maintain the multiple SAP installations that comprise the SAP environment (development, quality assurance and production).
• Implement an optimal SAP configuration to maximize system performance and availability.
• The SAP Production systems are replicated asynchronously off site, for Disaster Recovery – this includes the operating system, application and databases.
• The Disaster Recovery Process is tested bi-annually and witnessed and evaluated by the Auditors.
• Installation and configuration of all SAP database and application servers.
• Ensure that segregation of duties standards are adhered to for all system users including Oracle Databases, the Unix operating systems and SQL for the windows operating systems as well as Maxdb which is the database used on KPRO.
• Help with the management of SAP users, authorisations, and profiles through the SAP GRC system. Any violations for Segregation of Duties must be removed or mitigated by system monitoring.
• Carry out all Client Copies required by business.
• Patch Management (system updates and fixes).
• System capacity and performance management.
• Analysis of SAP system and error logs and take corrective action.
• Capacity planning.
• Implementation of SAP Support Packages.
>Upgrade to latest Enhancement Packs.
• Upgrade to latest Operating systems for AIX Unix.
• Server availability and scheduled downtime for maintenance.
• Start and stop servers.
• Follow change control procedures.
• Trouble shoot all system errors.
• Guide and direct consultants and outsource service providers.
• Disaster recovery system.
• Scheduling and implementing of backups for all systems via the TSM backup system.
• Manage the offsite storage of system backup media.
• Ensure the integrity of system Backups.
• Ensure the integrity and smooth running of the offsite system replication (DR site for all systems).
• Liaise with the rest of the ICT Team for support when required.
• Responsible for building a relationship and maintaining project team satisfaction with the project application team leads and other team leads.
• Manage relationship with service providers and ensure they are meeting all service levels and responsibilities.
• Define and implement process improvement measures within the environment.
• Ensure all proper change management and problem management processes are followed.
• Mentor other Basis support team and others to share knowledge and lessons learned.
• Compile detail statistics & graphs for monthly reports to show trends and optimize systems.
• Give input to the composition work plans for activations/deactivations/upgrades/moves and execute.

System Administration

• Maintenance and Administration of IBM Power Series servers which includes creating & copying of logical partitioning of systems, SAN switches configurations, Network Installation Server and configure VIOS.
• Maintenance and Administration the IBM V7000 Storwise SAN which includes the flash copies, data migration, remote copies and data replication.
• Administration & Maintenance of Windows server, which includes storage management, manage Tivoli Storage Manager backup’s and.
• Manage SQL databases including backups.

Qualifications and Experience

• Bachelor’s degree or other relevant NQF level 7 qualification in Information Technology is required.
• A min of 4 years of experience in a similar position within an IT environment, with demonstrated experience in SAP Basis systems.
• 4 years of experience in database management and in the maintenance of AIX Unix operating systems.
• 2 years’ experience in the use of IBM’s TSM backup system.

EEO Statement

Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.