Contract Manager

Abantu Staffing Solutions; East London; Sur place; ZAR 89 000 - 156 000; Plein temps

Résumé du poste

Abantu Staffing Solutions is seeking a dedicated Security Officer to ensure site security and meet SLA requirements. You will manage posting of officers, coordinate with client teams, and prepare incident reports.

The role requires PSIRA Grade A, a Diploma in Security Management, and at least 4 years of security experience across industrial, residential, estate or facilities environments. Strong admin and CCTV skills are essential, with flexibility to work day and night shifts.

Qualifications

• Matric/Grade 12 and PSIRA Grade A registration required.
• Diploma in Security Management is required.
• Minimum 4+ years of industrial/residential/estate/facilities security experience.
• Strong computer literacy and admin skills required.
• Experience with CCTV management and monitoring.
• Willingness to work extended/flexi hours as needed.

Responsabilités

• Maintain strong client relations regarding security services.
• Daily, weekly and monthly reporting to management and client.
• Prepare and distribute incident and investigation reports.
• Obtain statements for investigations.
• Ensure timely posting of security officers for full site coverage (day & night).
• Ensure all guards meet contractual requirements.
• Monitor technology-based resources and security systems.
• Assess and improve service levels and security measures.
• Conduct risk assessments of client premises to minimize access risks.
• Oversee HR/IR queries and general administrative tasks.
• Attend management and client meetings.

Connaissances

Proactive planning

Leadership

Assertive

Communication

Administration

Interpersonal skills

Investigation & report writing

Flexible hours

Work under pressure

Customer focus

Change management

Teamwork

Results-driven

Client liaison

Formation

Grade 12/Matric

PSIRA Grade A

Diploma in Security Management

4+ years security experience (industrial/residential/estate/facilities)

Computer literacy & admin skills

CCTV management

Description du poste

Job Overview

The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client's needs are efficiently and professionally met (as per the SLA) at all times. To ensure the posting of Security Officers at the Site and to ensure that pro-active measures are taken in securing the premises. Reporting to the Regional and General Manager.

Minimum Requirements:

• Grade 12/ Matric
• PSIRA Grade A registered and accredited
• Diploma in Security Management
• 4 + years' Industrial/Residential/Estate/Facilities Security Experience
• Computer literacy and very strong Admin Skills
• CCTV Camera Management and Equipment monitoring and Control

Main Responsibilities:

• Maintaining good relations between us and the client with regard to security services rendered
• Daily feedback and liaison with Management and Client
• Compiling, distribution and communication on daily, weekly and monthly reports
• Compiling, distribution and communication on all Incident, Accident and Investigation reports
• Obtaining of statements of all Investigations
• Ensuring the posting of Security Officers are done timeously for full site coverage on both day shift and night shift
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client
• Monitor all Technology based resources
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services
• Ensuring continuous assessment of the Client's premises and minimizing as far as possible risky access and creating several barriers to would be criminals
• Auditing and verifying the access registers on a daily basis and generating exception reports
• General management and supervision of security staff and ensuring all administrative queries are dealt with promptly such as leave, site changes, rostering, etc.
• Managing all projects concerning new business and ensuring the smooth take over thereof
• Ensuring that all HR/IR related queries are dealt with promptly and professionally
• Investigating incidents and submitting relevant weekly/monthly incident reports to Management
• Attend all meetings with Management and with the Client

Key Skills or Competencies:

• Be proactive and innovative
• Strong Leadership Skills and Management Competencies
• Must be assertive, honest, professional and reliable
• Good communication skills both verbal and written
• Strong planning, organizational, administration skills is required
• Good interpersonal and client liaison skills are required
• Experience in investigation techniques and report writing
• Willing and able to work extended/flexi hours if and when required
• Ability to work under pressure and without supervision
• Customer/Client Focus
• Driving and Managing Change
• Development of Others
• Teamwork, Deadline and results driven