Contract Manager

Bidvest Protea Coin; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security firm is seeking an experienced security manager to oversee client relationships and ensure compliance with quality assurance standards. The ideal candidate has a Grade 12 qualification, PSIRA Grade A certification, and strong knowledge in risk management. Responsibilities include conducting assessments and managing a team. Located in Cape Town, this role demands excellent communication skills and the ability to work under pressure.

Qualifications

• Grade 12 (Matric) qualification required.
• Must have PSIRA certification Grade A.
• Relevant managerial experience is essential.
• Bilingual in English and another South African language.

Responsibilities

• Provide security advice and ensure compliance with regulations.
• Manage client interactions and address complaints effectively.
• Conduct threat and risk assessments.
• Oversee quality assurance audits and ISO maintenance.

Skills

Management skills

Client relationship management

Risk management

Security knowledge

Bilingual communication

Education

Grade 12 (Matric)

PSIRA certification Grade A

Tools

CCTV systems

Access control systems

MS Office

Job description

Overview

• Security advice to clients;
• Quality Assurance Audit;
• Threat and Risk assessment;
• Experienced Client liaison and professional client relationship;
• Project Management;
• Effectively dealing with and managing client complaints;
• Ensure that contractual requirements are met at all time;
• Ensure compliance to the Companys disciplinary code;
• Maintenance of the ISO 9001 quality system;
• Ensuring that all companies SOPs are followed;
• Ensure training takes place as and when required;
• Incident and investigation management;
• Demonstrate extensive knowledge of good security practice, covering the physical and logical aspects of information products, systems, integrity and confidentiality;
• Oil and Gas industry experience is a must;

Preferred qualifications / attributes / skills

• Grade 12 (Matric) qualification;
• PSIRA certification Grade A;
• Relevant experience in a managerial or similar position;
• Knowledge of methods and techniques of risk management, business impact analysis and counter measures
• Knowledge of tools or systems which provides access security control;
• Must have confidence in dealing with the public;
• First aid and fire-fighting training will be advantageous;
• Excellent written &verbal communication skills;
• Bilingual (English and any other South African Language);
• Computer literate and knowledge of MS office;
• The ability to communicate and present to all levels and work under pressure;
• Willing to undergo polygraph test;
• Clean disciplinary, criminal and credit record;
• Drivers licence and own reliable transport;
• Firearm competency advantage
• CCTV, Access control systems knowledge
• Experience with CCTV Control Rooms