Contract Logistics Ops Supervisor

UPS; Bloemfontein; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading logistics company in Bloemfontein is seeking an experienced Operations Manager to oversee front line operations, ensuring efficient processing of shipments and maintaining operational excellence. Candidates should have at least 5 years of relevant experience, with a preference for those with a clinical trial logistics background. The role offers an opportunity to develop staff, monitor KPIs, and liaise with customers effectively.

Qualifications

• Minimum 5 years of relevant experience.
• Clinical trial logistics background preferred.

Responsibilities

• Manage day-to-day operations for shipments.
• Focus on operational excellence and QA.
• Develop staff cross-training programs.
• Monitor KPIs and analyze operational issues.
• Liaise with customers daily for support.
• Maintain communication with sub-contractors and other departments.

Skills

Operational excellence

Cross-training development

KPI monitoring

Customer communication

Job description

Overview

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Responsibilities

• Manage the day-to-day front line operations functions, i.e., import, exports, transportation, (both domestic and international) to ensure all shipments are efficiently processed, recovered and dispatched to meet time-critical schedules required by clients.
• Focus on operational excellence and controlling QA matters and CAPAs.
• Improve staff cross-training and development
• Assist with the development and monitoring of KPIs, analysis of repetitive operational problems and development of
• Liaise with customers on daily basis with the aim of developing an excellent working
• The position extends to creating workable formal relationships with sub contractors, handling facilities and overseas offices maintaining a clear communication line with other departments within the Marken network of offices.
• Supplying customers with Marken Service information

Requirements

• With at least 5 years of relevant experience
• Clinical trial logistics background preferred

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