Continuous Improvement Analyst

Frank Consult; Wes-Kaap; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A growing organisation in Cape Town is seeking a Continuous Improvement Analyst to enhance operational efficiency and drive process improvements. This role involves coordinating initiatives, documenting processes, and collaborating with various departments. The ideal candidate should have a background in business management, strong analytical skills, and familiarity with process improvement methodologies. Additional certifications like Lean or Six Sigma are advantageous.

Qualifications

• 1–3 years’ experience in process improvement, project coordination or business analysis.
• Strong analytical and problem-solving ability with a structured approach to data.
• Experience with reporting, data visualization or process mapping tools.

Responsibilities

• Support and coordinate process improvement initiatives across business functions.
• Assist with research, data collection and analysis to identify inefficiencies.
• Document processes, workflows and standard operating procedures (SOPs).
• Track progress of improvement projects, ensuring timelines are met.
• Monitor the adoption and effectiveness of new processes across teams.

Skills

Analytical thinking

Problem-solving

Organizational skills

Communication skills

Education

BCom degree in Business Management, Finance, Economics

Certifications in project management, Lean, or Six Sigma

Tools

Power BI

Visio

Job description

A growing organisation is looking for a Continuous Improvement Analyst to join its Process Improvement function in Cape Town. This role is focused on driving operational efficiency, consistency, and improved ways of working across business functions. You will work closely with the Global Process Improvement Lead and cross‑functional teams to support, coordinate, and embed process improvement initiatives across the business.

This is an opportunity for a structured, analytical individual who enjoys working across teams, solving problems, and making processes work better in practice – not just on paper.

Key responsibilities

• Support and coordinate process improvement initiatives across business functions.
• Assist with research, data collection and analysis to identify inefficiencies and opportunities.
• Document processes, workflows and standard operating procedures (SOPs).
• Track progress of improvement projects, ensuring timelines and deliverables are met.
• Assist in facilitating workshops, training sessions and cross‑functional discussions.
• Monitor the adoption and effectiveness of new processes across teams.
• Support with reporting, presentations and process dashboards.
• Work closely with departments such as IT, Finance and Operations to implement scalable solutions.

Requirements

• 1–3 years’ experience in process improvement, project coordination or business analysis.
• Strong analytical and problem‑solving ability with a structured approach to data.
• Experience with reporting, data visualisation or process mapping tools (such as Power BI, Visio or similar).
• Exposure to continuous improvement methodologies (Lean, Six Sigma, Kaizen, etc.) is beneficial.
• Experience in commodity trading or a similar environment is advantageous but not essential.

Key attributes

• Strong organisational and time management skills.
• Ability to manage multiple priorities and work under pressure.
• Clear communicator, both written and verbal.
• Detail‑driven, structured and highly organised.
• Collaborative team player with the ability to interact across functions and countries.
• Proactive, adaptable and eager to learn.

Qualifications

• BCom degree in Business Management, Finance, Economics or a related field.
• Additional certifications in project management, Lean or Six Sigma will be advantageous.

KPIs include

• Timely delivery of improvement initiatives.
• Accuracy and quality of process documentation.
• Measurable improvements in process adoption and compliance.
• Demonstrated efficiency gains and error reduction.
• Positive stakeholder feedback.
• Accurate and timely reporting of project progress.

If this role sounds like a fit for you, please apply with your CV.