Consultant, Cash (Level 1)

Standard Bank Group; Graaff-Reinet; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading banking institution in Eastern Cape seeks a candidate for a full-time role focusing on cash-related matters and customer service. Applicants must have a minimum NQF Level 5 qualification and experience in branch banking. Familiarity with cash handling and legal requirements is essential. Competitive salary offered, with growth potential in a dynamic environment.

Qualifications

• Minimum NQF Level 5 qualification.
• 1-2 years of Branch banking experience.
• Familiarity with legal aspects of cash handling.

Responsibilities

• Attend to cash-related matters and customer queries.
• Ensure compliance with banking policies and procedures.

Skills

Client Coverage

Personal and Private Banking

Adopting Practical Approaches

Articulating Information

Application & Submission Verification

Banking Process & Procedures

Customer Understanding & Product Knowledge

Education

NQF Level 5

Job description

To attend to any cash related matter (e.g. walk-in customers ATMs) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

Minimum Qualification :

• NQF Level 5

Experience Required

• Client Coverage
• Personal and Private Banking
• 1-2 years Branch banking experience understanding the banks laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs
• Familiar with the legal aspects regarding cash handling
• Knowledge of other departments and their functions within a branch

Behavioural Competencies

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures

Technical Competencies

• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)
• Customer Understanding & Product Knowledge(Consumer Banking)
• Processing
• Product Knowledge (Consumer Banking)

Remote Work: No

Employment Type: Full-time

Key Skills

Cluster,IT,B2C,Key Account,AutoCAD Drafting

Experience: years

Vacancy: 1