Construction Retail Sales & Customer Service Specialist

Timbercity; Qonce; On-site; ZAR 150,000 - 210,000; Full time

Job summary

Timbercity in Qonce (Eastern Cape) is seeking a retail sales associate to maintain stock, handle customer requirements, and ensure timely deliveries. You will support day-to-day store operations and contribute to a positive customer experience.

The ideal candidate will have Grade 12 and at least 3 years of retail sales experience in building/construction, with strong customer service skills and basic administrative duties. This role is on-site in a fast-paced environment.

Qualifications

• Grade 12 or equivalent.
• 3 years retail sales experience in building/construction environment.

Responsibilities

• Maintain stock levels
• Attend to customer requirements
• Customer queries resolution
• Managing the delivery of customer goods
• Manage admin function
• Orders
• Manage non-stock items quotations
• Meet deliveries deadlines
• Customer service
• To uphold and promote the company values and culture

Skills

Customer service

Stock management

Delivery coordination

Administrative skills

Order processing

Education

Grade 12

Job description

Timbercity in Qonce (Eastern Cape) is seeking a retail sales associate to maintain stock, handle customer requirements, and ensure timely deliveries. You will support day-to-day store operations and contribute to a positive customer experience.

The ideal candidate will have Grade 12 and at least 3 years of retail sales experience in building/construction, with strong customer service skills and basic administrative duties. This role is on-site in a fast-paced environment.