Construction and Trade Guarantees Analyst

Neptune; Sandton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial service provider based in Gauteng is seeking an Analyst to maintain accurate financial records and support various teams with their financial tasks. The ideal candidate will have strong reconciling skills and a keen attention to detail. Responsibilities include record-keeping, transaction capturing, and compliance with service standards. This role requires excellent communication and organizational skills.

Qualifications

• Strong ability to maintain accurate financial records.
• Proficient in reconciling underwriting information and claims.
• Excellent communication skills for team support.
• Ability to manage multiple tasks and adhere to deadlines.

Responsibilities

• Maintain accurate financial records and reconcile claims.
• Provide administrative support to various departments.
• Ensure compliance with policies and procedures.

Skills

Financial record maintenance

Reconciliation skills

Attention to detail

Communication skills

Job description

Job Purpose

The Analyst role entails tasks such as maintaining accurate financial records, reconciling underwriting information, ensuring precise transaction capture, and providing support to various teams in the Hollard Guarantees COE.

Key Responsibilities

Financial Administration

• Assist in maintaining accurate financial records.
• Record underwriting information daily.
• Reconcile claims and premiums monthly.
• Collaborate with the finance team for budget tracking.
• Capture transactions from bank statements.
• Reconcile bank accounts and deposits.
• Support various teams by compiling essential documents and reports.
• Prepare payment requisitions, invoices, supporting documents and statements, ensuring accuracy.
• Present monthly cashbook reconciliations for review.
• Communicate regularly with team for feedback and improvement.
• Create accurate EFT payments with necessary documents attached.
• Follow up on unallocated deposits and payments daily and address daily queries within a 24-hour timeframe.
• Assist in monthly and quarterly reporting.
• Support audit requests and handle ad hoc tasks.

Operations Administration

• Provide administrative support to various departments.
• Organize and schedule meetings, appointments, and events.
• Ensure proper filing and documentation of financial and administrative records.
• Ensure that targets and standards are maintained with the processing of new business, endorsements, renewals and post loss. Manage compliance with SLA’s.
• Providing informal and formal coaching support to team.
• Assisting staff in resolving complex problems while ensuring adherence to standards & objectives.
• Provide necessary reporting on financial and operational indicators relating to underwriting administration, i.e. daily, weekly operating report etc. Provide feedback (reporting) to senior management on achievements, pending issues, problems and suggested recommendations.
• To make recommendations and take decisions on technical or complex administrative functions within mandates.
• Ensure that policy transactions (new business, endorsements, renewals, post loss, cancellations) are issued and changes recorded accurately and in a timely manner by rating and / or capturing transactions to the core business system. Ensure that transactions are processed within delegated authority limits and within set standards as per underwriting manual.
• Ensure reconciliation and allocation of all premiums received from intermediaries / brokers within the prescribed period. Follow up with brokers / intermediaries with constant communication through internal broker consultants / underwriting administrators / broker consultants / credit control champions.
• To ensure that customer service standards are maintained in accordance with service level agreements and to assist with technical advice and other assistance over and above the normal underwriting administration duties.
• Communicate effectively with external and internal parties.
• Ensure full compliance to all processes, policies and procedures and identify areas for improvement.
• Participate with senior management in initiatives around product development, processes, policy and strategy.
• Policy and Procedures : Documentation, management, maintenance and communication of all policies and procedures pertaining to the division.
• Sound knowledge of underwriting and credit control principles in industry.
• When required perform any other duties necessary for the operational effectiveness of the company that is within your ability and scope
• Variance Management : Adhere to standards set by Hollard. Provide action plans and follow up with corrective actions to all variances.