Computer Technician

Matrix Warehouse Computers Official; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading electronics store in Gauteng is seeking a full-time Computer Technician to provide technical support and computer maintenance. The ideal candidate should have strong troubleshooting skills, experience with operating systems, and relevant certifications such as CompTIA A+ or N+. Excellent communication and customer service abilities are essential to ensure high levels of customer satisfaction.

Qualifications

• Experience in Computer Maintenance and Operating Systems.
• Ability to work independently and as part of a team.
• Previous experience in a similar role is preferred.

Responsibilities

• Providing technical support and performing computer maintenance.
• Diagnosing and resolving hardware and software issues.
• Ensuring customer satisfaction through excellent service.

Skills

Technical Support

Troubleshooting

Computer Repair

Problem-solving

Strong communication

Customer service

Operating Systems

Education

Relevant certifications such as CompTIA A+, N+

Job description

Company Description

Matrix Warehouse Computers has been a prominent name in the computer components and hardware industry since 2001, opening its first branches in South Africa. Known for its cutting-edge technology and expertise, Matrix is a leading online electronics store, offering a wide range of computer components and other electronics with ease. In addition to the online store, Matrix has multiple physical locations in South Africa, staffed by tech-savvy experts ready to assist with purchases, upgrades, and repairs. Matrix is dedicated to leading the IT field by staying ahead of the competition, keeping up with the latest technological advancements, and providing excellent service.

Role Description

This is a full-time, on-site role for a Computer Technician located in Woodmead. The Computer Technician will be responsible for providing technical support, performing computer maintenance, troubleshooting, and computer repair. The role involves working with various operating systems and ensuring the smooth functioning of computer hardware and software. Daily tasks will include diagnosing and resolving hardware and software issues, performing system upgrades, and providing excellent customer service to ensure high levels of customer satisfaction.

Qualifications

• Technical Support, Troubleshooting, and Computer Repair skills
• Experience in Computer Maintenance and Operating Systems
• Excellent problem-solving abilities
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Relevant certifications such as CompTIA A+, N+
• Previous experience in a similar role is preferred