Compliance Assistant - Hermanus

The Legends Agency; Hermanus; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A growing fintech company in Hermanus is seeking a Compliance Assistant to support the onboarding process by ensuring customer documentation meets regulatory standards. The ideal candidate has 1-3 years of experience in compliance and strong attention to detail. This role involves manual reviews of flagged documents, collaborating with teams to resolve issues, and requires shift work including weekends. Join a team committed to innovation and customer trust.

Qualifications

• 1-3 years of experience in compliance, onboarding, or document verification.
• Strong communication and documentation skills.
• Willingness to work on weekends and public holidays.

Responsibilities

• Monitor onboarding activity via the mobile application.
• Conduct manual reviews of documents and facial scans flagged during KYC checks.
• Collaborate with compliance and support teams to resolve onboarding issues.

Skills

Attention to detail

Communication skills

Tech-savvy

Team-oriented

Job description

Overview

Compliance Assistant
Join a Fast-Growing Fintech Authorised by the South African Reserve Bank
Cape Town R18 000 to R20 000 CTC
Location: Hermanus, Western Cape (On Site)

About Our Client
Our client is a forward-thinking fintech company operating as an Authorised Dealer with Limited Authority (ADLA) under the Reserve Bank of South Africa. Specialising in secure, tech-enabled financial services, the company prides itself on innovation, agility, and regulatory excellence. As a small but growing team, they offer a collaborative and supportive work environment with a shared commitment to precision, compliance, and customer trust. The company's mission is rooted in delivering seamless onboarding experiences while maintaining the highest compliance standards.

The Role: Compliance Assistant
This role supports the company's onboarding process by ensuring all customer documentation and identity verification meet regulatory standards. You will act as a critical checkpoint when automated systems raise flags, manually reviewing documents and biometric data to confirm compliance. Your work will directly contribute to safeguarding the company and its users.

Responsibilities

• Monitor onboarding activity via the mobile application
• Conduct manual reviews of documents and facial scans flagged during KYC checks
• Ensure all customer records are accurate, complete, and compliant with regulatory standards
• Collaborate with the compliance and support teams to resolve onboarding issues
• Escalate and report suspicious activity in line with internal protocols
• Maintain up-to-date knowledge of regulatory changes and compliance procedures
• Work scheduled shifts including weekends and public holidays as required

Qualifications

• 1-3 years of experience in a compliance, onboarding, or document verification role
• Strong attention to detail and accuracy under pressure
• Excellent communication and documentation skills
• Comfortable working within a shift-based schedule, including weekends
• Tech-savvy and comfortable navigating mobile applications and back-end systems
• Team-oriented with a strong sense of responsibility and integrity
• Growth-minded, with a desire to contribute to a growing business and tight-knit team