Community Outreach Worker

Placements24; Soweto; On-site; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement benefits

Training & development

Job summary

Placements24 in Soweto is seeking a Community Outreach Worker to actively engage residents, build trust, and connect families with social support services. You will identify community needs, raise awareness of resources, and facilitate access to programs that promote wellbeing and empowerment.

The role involves door-to-door outreach, information sessions, and collaboration with local organizations. A social sciences qualification and at least 2 years in community work are preferred; strong

Qualifications

• Qualification in Social Sciences, Community Development, Social Work, or related field preferred.
• At least 2 years of experience in community work, social outreach, or similar role.
• Knowledge of Soweto community and local languages is advantageous.

Responsibilities

• Conduct door-to-door outreach and community engagement activities.
• Identify and assess needs of individuals and families within the community.
• Provide information and referrals to connect residents with social support programs.
• Build and maintain positive relationships with community members, leaders, and local organizations.
• Organize and facilitate community information sessions and awareness campaigns.
• Assist clients in navigating access to services such as healthcare, education, and social grants.
• Document outreach activities, client interactions, and referrals accurately.
• Collaborate with internal teams and partner organizations to ensure seamless service delivery.
• Promote program participation and encourage community involvement.
• Report on community trends, needs, and challenges to program management.

Skills

Communication skills

Active listening

Empathy

Interpersonal skills

Adaptability

Education

Bachelor's in Social Sciences or related field

Tools

MS Word

Job description

About the Role

Our client is seeking an energetic and community-minded Community Outreach Worker to join their team in Soweto, Gauteng . This role is dedicated to engaging with residents, building trust, and connecting individuals and families with vital social support services. The Community Outreach Worker will be instrumental in identifying community needs, raising awareness about available resources, and facilitating access to programs that promote well-being and empowerment. The ideal candidate will possess excellent communication and interpersonal skills, a deep understanding of the Soweto community, and a passion for service delivery. You will be a visible and trusted presence, working directly with diverse groups to foster positive change and improve quality of life. This is a hands-on role with significant opportunities for community impact.

Key Responsibilities

• Conduct door-to-door outreach and community engagement activities.
• Identify and assess the needs of individuals and families within the community.
• Provide information and referral services to connect residents with relevant social support programs.
• Build and maintain positive relationships with community members, leaders, and local organizations.
• Organize and facilitate community information sessions and awareness campaigns.
• Assist clients in navigating access to services such as healthcare, education, and social grants.
• Document outreach activities, client interactions, and referrals accurately.
• Collaborate with internal teams and partner organizations to ensure seamless service delivery.
• Promote program participation and encourage community involvement.
• Report on community trends, needs, and challenges to program management.

Requirements

• A qualification in Social Sciences, Community Development, Social Work, or a related field is preferred.
• At least 2 years of experience in community work, social outreach, or a similar role.
• Excellent understanding of the social dynamics and challenges within the Soweto community.
• Strong interpersonal, communication, and active listening skills.
• Proven ability to engage effectively with diverse populations.
• Empathy, patience, and a genuine commitment to serving the community.
• Ability to work independently and manage time effectively.
• Knowledge of local languages spoken in Soweto is a significant advantage.
• Proficiency in basic computer skills (e.g., Microsoft Word).
• A valid driver's license and willingness to travel within the community is highly desirable.

Benefits

Our client offers a competitive salary, comprehensive medical aid and retirement benefits, and opportunities for training and professional development. This role is based in the heart of Soweto, Gauteng , offering a unique opportunity to serve your community directly. Join a dedicated team committed to social upliftment and community empowerment. Make a tangible difference in the lives of residents by facilitating access to essential services. We offer a supportive work environment and opportunities for growth within the organization. Be part of initiatives that strengthen community bonds and improve overall well-being.