Community Operations Manager - Social Impact

Placements24; Soweto; On-site; ZAR 400,000 - 650,000; Full time

Benefits offered by this job

Health coverage assistance

Professional development opportunities

Job summary

Placements24 is seeking a Community Operations Manager to lead day-to-day operations of community programs in Soweto. You will coordinate outreach, supervise staff and volunteers, and ensure effective service delivery to local residents.

The ideal candidate has a strong background in program management, excellent communication, and a passion for social impact. This role offers opportunities to collaborate with local stakeholders and scale community initiatives.

Qualifications

• Bachelor's degree in Social Work, Community Development, Public Administration, or related field.
• Master's degree is an advantage.
• Minimum of 5 years in program management, operations management, or community development.
• Proven experience in managing teams and coordinating diverse community-based projects.
• Strong understanding of social issues, community needs, and development principles relevant to the South African context.
• Excellent organizational, planning, and time management skills.
• Exceptional interpersonal, communication, and negotiation skills.
• Experience in budget management and resource allocation.
• Proficiency in MS Office Suite and familiarity with databases for managing program data.
• A deep passion for social impact and community empowerment.

Responsibilities

• Oversee the planning, implementation, and management of various community outreach programs and services.
• Manage operational aspects of the organization's presence and activities in the Soweto community.
• Lead, train, and supervise a team of program coordinators, social workers, and volunteers.
• Develop and manage program budgets, ensuring efficient allocation of resources.
• Coordinate with local stakeholders, community leaders, government agencies, and other NGOs.
• Ensure the smooth delivery of services and measure their impact on the community.
• Develop and implement strategies to enhance community engagement and participation.
• Maintain accurate records and prepare regular reports on program activities and outcomes for stakeholders and donors.
• Ensure compliance with organizational policies, funding requirements, and relevant legal standards.
• Identify opportunities for program expansion and resource mobilization.

Skills

Team leadership

Program management

Budget management

Community outreach

Stakeholder engagement

Communication skills

Education

Bachelor's degree in Social Work/Community Development/Public Administration

Master's degree an advantage

Tools

MS Office Suite

Database management

Job description

About the Role

Our client, a prominent non-profit organization dedicated to community development and social upliftment, is seeking a passionate and dedicated Community Operations Manager to lead their initiatives in the Soweto area. This vital role involves managing the day-to-day operations of community programs, coordinating outreach efforts, overseeing staff and volunteers, and ensuring the effective delivery of services that benefit the local community. The ideal candidate will possess strong organizational skills, experience in program management, excellent communication abilities, and a deep commitment to social impact and community engagement. This is a rewarding opportunity to make a tangible difference in the lives of individuals and families within Soweto .

Key Responsibilities

• Oversee the planning, implementation, and management of various community outreach programs and services.
• Manage operational aspects of the organization's presence and activities in the Soweto community.
• Lead, train, and supervise a team of program coordinators, social workers, and volunteers.
• Develop and manage program budgets, ensuring efficient allocation of resources.
• Coordinate with local stakeholders, community leaders, government agencies, and other NGOs.
• Ensure the smooth delivery of services and measure their impact on the community.
• Develop and implement strategies to enhance community engagement and participation.
• Maintain accurate records and prepare regular reports on program activities and outcomes for stakeholders and donors.
• Ensure compliance with organizational policies, funding requirements, and relevant legal standards.
• Identify opportunities for program expansion and resource mobilization.

Requirements

• Bachelor's degree in Social Work, Community Development, Public Administration, or a related field.
• A Master's degree is an advantage.
• Minimum of 5 years of experience in program management, operations management, or community development, preferably within the non-profit sector.
• Proven experience in managing teams and coordinating diverse community-based projects.
• Strong understanding of social issues, community needs, and development principles relevant to the South African context.
• Excellent organizational, planning, and time management skills.
• Exceptional interpersonal, communication, and negotiation skills.
• Experience in budget management and resource allocation.
• Proficiency in MS Office Suite and familiarity with databases for managing program data.
• A deep passion for social impact and community empowerment.
• Knowledge of the Gauteng community landscape and existing support structures is highly beneficial.

Benefits

Our client offers a competitive salary commensurate with experience, along with benefits that may include health coverage assistance and opportunities for professional development. This role provides the immense satisfaction of contributing directly to positive social change within the Soweto community. You will have the opportunity to work with a passionate team dedicated to making a difference and gain valuable experience in non-profit operations and community leadership. The chance to shape and grow vital community programs makes this a highly fulfilling career path.