Community and Family Navigator 2560

Spurgeons; Stilfontein; On-site; ZAR 15 000 - 25 000; Full time

Job summary

A charitable organization in South Africa is seeking a Community and Family Navigator to lead community engagement and support families in accessing crucial resources. This role emphasizes partnerships with schools and local services. The ideal candidate will have a relevant qualification and experience in family support. This is a full-time entry-level position, offering continuous professional development and various benefits including enhanced annual leave and a salary sacrifice pension plan.

Benefits

Continuous professional development

Employee Assistance Programme

Salary sacrifice pension with up to 7% contribution

Enhanced maternity and paternity pay

Health Cash Plan

Life assurance 2 times annual salary

Enhanced annual leave

Additional paid time off at Christmas

Flu vouchers

Eye test reclaim

Qualifications

• Experience in family support, community outreach, or partnership working with diverse communities.
• Understanding of safeguarding, child development, and local community resources.
• Ability to travel regularly across West Wiltshire and work flexibly.

Responsibilities

• Lead community engagement by building partnerships with schools and local organizations.
• Support families to access resources promoting resilience and independence.
• Manage and mentor Family Navigators and volunteers.

Skills

Communication

Problem solving

Building positive relationships

Education

Relevant level 3 or 4 qualification in social work, family studies, or community development

Job description

Community and Family Navigator 2560 – Spurgeons

About Us

At Spurgeons, we’re dedicated to giving every child the best start in life. In partnership with Wiltshire Council, we offer early years and family support across the county. Our local teams provide welcoming, inclusive spaces where parents and carers can access support, advice, and activities designed to strengthen families and nurture children’s development.

From parenting courses and stay‑and‑play sessions to advice on childcare, health referrals, and employment opportunities, we wrap around families with practical help at every stage. Whether it’s in‑person or online via our growing Digital Family Hub, everything we do is built on compassion, fairness, and a deep commitment to improving outcomes for children. Join us in Wiltshire and make a real difference to families when it matters most.

About The Role

• Lead community engagement by building strong partnerships with schools, health services and local organisations to create a sustainable family hub model.
• Support families to access resources and services that promote resilience, independence and improved outcomes for children.
• Manage and mentor Family Navigators and volunteers, ensuring high quality delivery and continuous improvement.
• Drive collaboration with local authorities, voluntary groups and employment services to strengthen community networks.
• Collect and analyse data to demonstrate impact and inform future service development.
• Champion co‑production by involving parents and carers in shaping services and quality assurance processes.
• Regularly travel in the West of Wiltshire and occasionally across the county.

About You

• Hold a relevant level 3 or 4 qualification in social work, family studies, community development, youth work or equivalent.
• Have experience in family support, community outreach or partnership working with diverse communities.
• Be skilled in communication, problem solving and building positive relationships with stakeholders and families.
• Have experience and understanding of safeguarding, child development and local community resources.
• Be adaptable, proactive and committed to continuous professional development and learning.
• Be able to travel regularly across West Wiltshire and occasionally across the county, and work flexibly, including occasional evenings and weekends.

Benefits

• Continuous professional development.
• In‑house learning platform.
• Employee Assistance Programme.
• Salary sacrifice pension with employer contribution of up to 7%.
• Enhanced maternity and paternity pay.
• BHFS Health Cash Plan.
• Life assurance 2 times annual salary.
• Enhanced annual leave.
• Additional paid time off at Christmas.
• Flu vouchers.
• Eye test reclaim.

Other Information

Spurgeons is one of the UK’s leading children’s charities, firmly supported by Christian beliefs and values, helping to support vulnerable children and their families through delivering projects to support children, young people, their families, and communities to find long‑lasting solutions to the challenges they face.

We create family hubs where we’re needed most, providing support with mental health, special educational needs, domestic abuse and all of family life’s challenges. We work through children and family centres, churches, schools and prisons. Putting children first in everything.

We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.

Spurgeons is a Living Wage Employer.

We actively encourage applications from a broad and deep range of backgrounds and experiences. We are a Disability Confident Employer.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industries

Non‑profit Organizations