About the role
Our Company is seeking a Communication & Marketing Practitioner to deliver hands-on support across customer communication, digital content creation, internal communications, event coordination, and general office administration. This role is practical and execution-focused, supporting daily business operations and brand communication activities.
Key Responsibilities
Customer Communication
- Handle daily customer communications via email, phone, and digital channels.
- Respond to customer inquiries professionally and in a timely manner.
- Coordinate with operations and sales teams to ensure accurate customer updates.
- Maintain communication records and customer correspondence.
Digital Media & Content Design
- Design and produce digital content for social media, website updates, presentations, and marketing materials.
- Create basic visual assets such as social posts, flyers, banners, and internal materials.
- Support content scheduling and posting on digital platforms.
- Ensure brand guidelines are followed across all materials.
Internal Communications
- Prepare and distribute internal notices, updates, and announcements.
- Support internal messaging initiatives and staff communications.
- Assist in preparing internal presentations, reports, and documents.
Events Coordination
- Assist in planning and coordinating company events, meetings, and activations.
- Manage event logistics including invitations, materials, and coordination with vendors.
- Support on-the-day event setup and post-event follow-up.
- Office & Administrative Support (Operations Logistics).
- Provide general office and administrative support.
- Assist with document preparation, filing, and record keeping.
- Support inter-department coordination and daily office operations.
- Assist with office supplies management and basic administrative tasks.
Requirements
- South African unemployed youth between the ages of 18 and 34.
- Must not have participated on the YES programme before.
- Matric Certificate.
- Diploma or Bachelors degree in Marketing, Communications, Business Administration, or a related field.
- 13 years of practical experience in communications, marketing, or administrative support.
- Basic experience with digital content creation and design tools (e.g., Canva, Adobe).
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Key Skills & Competencies
- Strong written and verbal communication skills.
- Practical, hands-on approach to tasks.
- Good organizational and time-management skills.
- Attention to detail.
- Ability to work collaboratively across teams.
- Customer-focused and service-oriented mindset.
Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.