Commercial Team Lead – Underwriting & Client Success

Brolink; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading insurance provider in South Africa is seeking a Commercial Team Manager to oversee operations in Centurion. In this role, you will manage a team, ensure exceptional client service, and enforce compliance with policies. The ideal candidate must have at least 5-10 years of experience in the short-term insurance industry and possess strong leadership and communication skills. A comprehensive understanding of insurance principles is essential. To apply, please submit a CV before 14 November.

Qualifications

• Minimum of 5-10 years' experience in the short-term insurance industry.
• Experience in Commercial, Engineering, Travel, Agri, Commercial Crime, Cyber Insurance is advantageous.
• Advanced proficiency in MS Office tools and technical understanding.

Responsibilities

• Deliver exceptional client service through proactive underwriting.
• Manage and develop a team for consistent service delivery.
• Ensure compliance with policies and procedures.
• Identify training needs and enhance processes.

Skills

Leadership and management

Client service orientation

Attention to detail

Telephone etiquette

Education

Matric

FAIS Credits

Regulatory Exam: Representatives

Fit & Proper in terms of FAIS Act

Tools

Websure

MS Office - Excel

MS Office - Word

MS Office - PowerPoint

Job description

A leading insurance provider in South Africa is seeking a Commercial Team Manager to oversee operations in Centurion. In this role, you will manage a team, ensure exceptional client service, and enforce compliance with policies. The ideal candidate must have at least 5-10 years of experience in the short-term insurance industry and possess strong leadership and communication skills. A comprehensive understanding of insurance principles is essential. To apply, please submit a CV before 14 November.