Commercial Ops Team Lead - Underwriting & Service

Brolink (Pty) Ltd; Gauteng; On-site; ZAR 500 000 - 750 000; Full time

Job summary

A leading insurance administration provider in Gauteng is seeking a Commercial Team Manager for its Operations Department. This role focuses on client service excellence, team management, and underwriting portfolio management. The ideal candidate should have 5-10 years of experience in the short-term insurance industry and strong leadership skills. Join us to drive outstanding service delivery while aligning with organizational values.

Qualifications

• Minimum of 5 -10 years' experience in the short-term insurance industry.
• Experience in Commercial, Engineering, Travel, Agri, and Cyber Insurance is advantageous.
• Tech understanding and internet savvy.

Responsibilities

• Deliver exceptional client service that exceeds customers' expectations.
• Manage, support, and develop a team to ensure service delivery.
• Liaising and building excellent relationships with brokers and clients.

Skills

Leadership and management

Client service orientation

Attention to detail

Decision-making skills

Education

Matric

FAIS Credits

Regulatory Exam: Representatives

Tools

Websure

MS Office

Job description

A leading insurance administration provider in Gauteng is seeking a Commercial Team Manager for its Operations Department. This role focuses on client service excellence, team management, and underwriting portfolio management. The ideal candidate should have 5-10 years of experience in the short-term insurance industry and strong leadership skills. Join us to drive outstanding service delivery while aligning with organizational values.