Commercial Manager – Hospitality & Lodge Management (Jb5642)

Kontak Recruitment; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a Commercial Manager for a hospitality environment in Hartbeespoort, Northwest. The role involves managing financial operations, enhancing guest experiences, and leading staff. Candidates should possess relevant qualifications and over 5 years of experience in hospitality management. This is a permanent position offering a competitive salary with accommodation.

Benefits

Live-in accommodation

Qualifications

• 5+ years proven experience in a commercial, lodge, or hospitality management role.
• Knowledge of hospitality operations including food & beverage, housekeeping, and guest services.
• Ability to maintain professional grooming and presentation standards.

Responsibilities

• Manage budgets and revenue streams to maximize profitability.
• Maintain the highest standards of guest satisfaction.
• Oversee stock management and liaise with suppliers.

Skills

Financial management

Leadership

Guest relations

Communication

Microsoft Office Suite proficiency

Education

Relevant qualification in Hospitality Management, Business Management, or Finance

Tools

Lodge/property management systems

Job description

Commercial Manager – Hospitality & Lodge Management (JB5642)

Location: Hartbeespoort, Northwest • Salary: R15 000.00 - R18 000.00 per month (CTC, includes live-in accommodation) • Company: Kontak Recruitment

Description

Commercial Manager Hospitality & Lodge Management (JB5642)
Hartbeespoort, Northwest
R15 18 000 (CTC per month plus accommodation (live in position)
Permanent

Take charge of the commercial operations of a hospitality/lodge environment, ensuring profitability, exceptional guest experiences, and efficient resource management. This role offers the opportunity to combine financial acumen with hands-on lodge management and operational leadership.

Minimum Requirements

• Relevant qualification in Hospitality Management, Business Management, or Finance
• 5+ years proven experience in a commercial, lodge, or hospitality management role
• Strong financial management skills (budgeting, GP/COS control, revenue reporting)
• Knowledge of hospitality operations including food & beverage, housekeeping, and guest services
• Proficiency in Microsoft Office Suite and lodge/property management systems
• Excellent leadership, communication, and guest-relations skills
• Ability to maintain professional grooming and presentation standards

Duties and Responsibilities

• Financial & Commercial Management
  • Manage budgets, GP, and COS to maximize profitability.
  • Monitor revenue streams across lodge operations including accommodation, F&B, and activities.
  • Achieve commercial and sales targets set by management.
• Hospitality & Guest Experience
  • Maintain the highest standards of guest satisfaction and service delivery.
  • Oversee guest-facing operations ensuring professionalism and a welcoming environment.
  • Ensure hygiene, grooming, and staff presentation standards are upheld.
• Operations & Stock Control
  • Oversee stock management, food cost controls, and wastage reduction.
  • Liaise with suppliers and manage procurement to maintain cost efficiency.
  • Ensure compliance with hospitality standards and operating systems.
• Team & Performance
  • Lead, train, and motivate staff across departments to achieve KPAs.
  • Monitor staff performance and ensure operational alignment with company objectives.
  • Foster a positive, service-driven culture within the lodge.
• Reporting & Compliance
  • Compile financial, operational, and guest satisfaction reports for management.
  • Ensure compliance with health, safety, and hospitality industry regulations.
  • Drive continuous improvement in lodge operations and guest services.

Note: Please do not apply using scanned CVs; no supporting documentation is required at this point. This will be requested later.

Important Information

• Kontak Recruitment Disclaimer
  • Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
  • Job specifics: Requirements mirror advertisement; duties may adjust for client needs.
  • Fair process: Shortlisted candidates are contacted due to volume.
  • Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
  • Candidate verification: Candidates selected by the client are verified. False information may disqualify or end employment via the client.
  • Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
  • No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
  • Applicant responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.