Commercial Administrator

Pedros; Pinetown; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company is seeking a dynamic Commercial Administrator to support the growth of their product range in chain stores across South Africa. The role combines sales coordination with administrative tasks, focusing on building relationships with retail partners and managing commercial documentation. Candidates should have at least 2 years of experience in retail sales or merchandising, with strong analytical and communication skills.

Qualifications

• Minimum 2 years’ experience in retail sales and/or merchandising.
• Experience in FMCG or consumer product environments preferred.
• Proficient in commercial documentation and sales tracking.

Responsibilities

• Develop and execute retail sales strategies.
• Manage and maintain commercial documentation.
• Maintain records of sales performance and client data.
• Coordinate with customers and suppliers on orders.

Skills

Retail sales coordination

Commercial data management

Analytical skills

Negotiation skills

Communication skills

Job description

Job Description

About the Role: We’re seeking a dynamic and skilled Commercial Administrator to support the growth of our retail product range into chain stores across South Africa and selected regional markets. This is a hands‑on, hybrid role that blends administrative excellence with retail sales and merchandising support. Ideal for someone with a strong background in sales coordination, retail execution, and commercial data management.

Key Responsibilities

Sales & Merchandising Support

• Develop and execute retail sales strategies to meet growth targets.
• Build and maintain strong relationships with buyers, store managers, and key retail partners.
• Analyse market trends, consumer behaviour, and competitor activity to inform strategy.
• Implement effective in-store merchandising and category management plans.
• Negotiate pricing, promotions, and trading terms with stakeholders.
• Collaborate with internal teams on visual merchandising and stock planning.

Administrative Support

• Manage and maintain commercial documentation (contracts, agreements, proposals).
• Prepare quotations, pricing schedules, and customer correspondence.
• Assist with invoicing, purchase orders, and internal approval processes.

Data Management & Reporting

• Maintain accurate records of sales performance, pricing, and client data.
• Assist in preparing reports, dashboards, and tracking commercial KPIs.
• Monitor budgets, stock levels, and cost‑related data for accuracy and performance.

Client & Supplier Liaison

• Coordinate with customers and suppliers on orders, delivery timelines, and documentation.
• Support commercial managers with client queries, follow‑ups, and resolution of issues.
• Ensure timely, professional, and accurate communication with stakeholders.

Requirements

• Minimum 2 years’ experience in retail sales and/or merchandising
• Experience working in FMCG or consumer product environments preferred
• Excellent interpersonal, communication, and negotiation skills
• Proficient in commercial documentation, reporting, and sales tracking
• Strong analytical and problem‑solving skills
• Self‑driven and able to work independently as well as in a team

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