Collections Accountant

2Roads; Sandton; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading financial services company is seeking a motivated Collections Accountant in Sandton, Gauteng. The candidate will be responsible for managing overdue accounts and ensuring positive customer relationships. This role requires a Bachelor's degree in Accounting or Finance, along with 2-4 years of experience in collections. Proficiency in accounting software and negotiation skills are essential. Benefits include professional development opportunities and a supportive team environment.

Benefits

Professional development opportunities

Supportive team environment

Qualifications

• 2-4 years of proven experience in collections or credit control.
• Strong track record of meeting collection targets.
• Understanding of credit legislation and debt collection best practices.

Responsibilities

• Assist accounts receivable department with overdue accounts.
• Negotiate payment plans with customers.
• Monitor aging reports and prioritize collection activities.
• Reconcile customer accounts and resolve discrepancies.
• Prepare monthly collection reports and cash flow forecasts.

Skills

Collections management

Communication skills

Negotiation skills

Attention to detail

Problem-solving

Education

Bachelor's degree in Accounting or Finance

Tools

Sage

SAP

QuickBooks

Excel

Job description

Overview

We are seeking a motivated and detail-oriented Collections Accountant to join our Finance team. The successful candidate will be responsible for working hand-in-hand with our accounts receivables department, collecting outstanding debts, and maintaining positive customer relationships while ensuring optimal cash flow for the organization.

Responsibilities

• Assist accounts receivable department and follow up on overdue customer accounts through phone, email, and written communication
• Negotiate payment plans and settlement arrangements with customers to recover outstanding debts
• Monitor aging reports, prioritize collection activities, and escalate problematic accounts when necessary
• Assess customer creditworthiness, process credit applications, and recommend appropriate credit limits
• Reconcile customer accounts, resolve payment discrepancies, and address billing queries promptly
• Prepare monthly collection reports, aging analyses, and cash flow forecasts for management
• Build and maintain professional customer relationships while enforcing firm collection practices
• Collaborate with Sales and other departments to balance customer service with credit risk management
• Ensure compliance with company credit policies and relevant debt collection legislation
• Identify opportunities to improve collection processes and reduce bad debt exposure

Requirements

• Bachelor's degree in Accounting, Finance, or related field
• 2-4 years of proven experience in collections, accounts receivable, or credit control
• Strong track record of meeting collection targets and reducing outstanding debt
• Proficiency in accounting software (Sage, SAP, QuickBooks) and advanced Excel skills
• Excellent communication, negotiation, and interpersonal skills
• High level of persistence, professionalism, and ability to handle difficult conversations
• Strong attention to detail with excellent organizational abilities
• Understanding of credit legislation and debt collection best practices
• Ability to work independently and manage multiple priorities effectively

Benefits

• Professional development opportunities
• Supportive team environment