Purpose
This position is responsible to for the administration of the Cold Store, maintain the warehouse management system, deliver support between internal and external customers, report on daily statistics and administer the billing process by investing in personal development, driving performance excellence and living the organisational values.
Reporting to : Cold Store Admin Supervisor
Key Performance Areas / Outputs / Responsibilities
Administration of the Cold Store
- Coordinate daily planning for stock movements (inbound and outbound)
- Process client orders (COS), amendments, and special instructions
- Liaise between traders, clients, and cold store operations
- Generate and verify orders, picking slips, GIVs, and dispatch documentation
- Ensure dispatch compliance with required temperature standards
- Handle stock queries, maintain records, and assist with stock takes
- Support general office upkeep, stationery requests, and equipment maintenance
- Follow all food safety and quality compliance guidelines
Warehouse Management System Maintenance
Manage stock transfers and ensure accurate data capturingOversee and support stock movement processes and stock take activitiesReport and communicate stock levels to both clients and managementSupport Between Internal and External Parties
Confirm and process customer orders and release notesEnsure accuracy of picking instructions aligned with cold store proceduresProvide ongoing updates to traders and clientsAddress and resolve order and delivery queriesEnsure completion and communication of order and delivery statusesDaily Statistics Reporting
Capture and report daily stock movements and utilizationGenerate and distribute daily operational and statistical reports daily to managementBilling Process Administration
Print and review uncommitted reports and resolve any uncommitted GRVs before billing.Generate the Principal Movement report for the billing period and ensure proper warehouse billing on client accounts.Run Billing Generation to create invoices, then check the ‘Invoice Not Printed’ report for pending invoices and verify against client accounts to avoid duplications.Prepare and send reports to clients, including corrections or specific requests, and amend invoice breakdowns for accuracy.Finalize and email invoices to clients.Requirements :
Qualification : MatricExperience : Minimum : 3-5 years’ experience in an Administration role or similar, in a high-volume colds store operation, within the food industry.Preferred : Over 5 years’ experience in an Administration role or similar, in a high-volume colds store operation, within the food industry.Knowledge
Stock receiving and dispatching proceduresUnderstanding of inventory proceduresKnowledge of HACCP and Food SafetyKnowledge of warehouse management systems (WMS)Understanding of tabulating weightsGeneral administrative duties and procedures (Filing, Documenting)Skills :
Microsoft – IntermediaryGood communication (Telephonically and Interpersonal)Time ManagementCustomers relationsOrganizational skillsAttention to detail and accuracyArea : Midrand
Salary : R 14 000 CTC