COID AND ACCOUNT ADMINISTRATOR (36 MONTHS CONTRACT)

Thusa Batho Labour Solutions; Pretoria; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A staffing solutions firm in Pretoria is seeking an individual to manage COID and account administration services for 36 months. Responsibilities include registering new IODs, submitting claims, providing helpdesk support, and managing access to doctors for IOD cases. Candidates should have matric or a relevant qualification, with up to 10 years of experience in office and COID administration. Full-time position available.

Qualifications

• COID certificate will be an added advantage.
• Maximum 10 years experience in office administration, COID administration and inbound/outbound call centre experience.

Responsibilities

• Registration of new IODs and issuing of claim numbers.
• Completion of required documents online.
• Provide helpdesk support for COID related issues.
• Submission of IOD cases to the Compensation Fund for processing.
• Provide access to service providers (doctors) for IOD patients.

Skills

Data Entry

Adobe Acrobat

AS400

EDI

Microsoft Outlook

Cloud Architecture

Microsoft Excel

QuickBooks

Administrative Experience

Order Fulfillment

Project Implementation

Sales Support

Education

Matric or relevant NQF level qualification

Job description

A client is seeking a suitable individual to join them and assist in managing COID and account administration services for a period of 36 months to maintain compliance with the Compensation Fund to ensure that employees are adequately covered in the event of work-related injuries or diseases and Adequate administration of COID related issues.

Key Responsibilities

Account and Claim Administration

• Registration of new IODs and issuing of claim numbers.
• Online completion of required documents.
• Workflow indicating outstanding documents and follow up.

Helpdesk Support

• Storage of and access to IOD data.
• Supplying information and statistics on both previous and current cases.
• Submission of the IOD case(s) and Occupational cases to the Compensation Fund for Registration Adjudication Processing and Finalisation.
• Facilitate Re-opening of closed cases with Compensation fund. Recovery of refunds and rebates payable by the Compensation Fund. Review of COID account with the Compensation Fund.
• Annual Return Assessments and Letter of Good Standing.
• Reporting on IOD statistics status and progress.
• Training and assistance.
• COID related training (online and in contact).
• COID claim helpdesk support.

Doctors Management

• Provide access to service providers (doctors) willing to treat IOD patients and occupational cases.
• Follow up with doctors on outstanding documents and information.

Requirements

• Matric or relevant NQF level qualification.
• Computer literacy.
• COID certificate will be an added advantage.
• Maximum 10 years experience in office administration, COID administration and inbound/outbound call centre experience.

Required Skills

• Data Entry
• Adobe Acrobat
• AS400
• EDI
• Microsoft Outlook
• Cloud Architecture
• Microsoft Excel
• QuickBooks
• Administrative Experience
• Order Fulfillment
• Project Implementation
• Sales Support

Employment Type: Full Time

Experience: years

Vacancy: 1