Club V Manager

Virgin Active South Africa (Pty) Ltd; Gauteng; On-site; ZAR 25 000 - 45 000; Full time

Job summary

An established industry player is seeking a passionate individual to manage children's activities and ensure their safety at Club-V Max. This role involves overseeing the delivery of engaging programs, maintaining high standards of service, and achieving sales targets. The ideal candidate will possess a recognized fitness qualification and strong leadership skills, enabling them to motivate staff and create a vibrant environment for children. Join a dynamic team dedicated to making a positive impact in the lives of young members while fostering a fun and active atmosphere.

Qualifications

• Must have a recognized fitness qualification and up-to-date first aid training.
• Strong people management and motivational skills are essential.

Responsibilities

• Manage children's activities and ensure their safety during visits.
• Achieve sales targets and manage budgets effectively.
• Conduct group classes and provide high-quality service.

Skills

Fitness Qualification

First Aid Training

Presentation Skills

Group Programming Skills

People Management Skills

Delegation Skills

Motivational Skills

Child Education Application Skills

Ability to Conduct Group Classes for Children

Financial Interpretation Skills

Education

Recognized Fitness Qualification

Tools

Excel

Word

PowerPoint

Job description

Your Purpose...

• To actively manage the budget and finances of Club-V Max
• To ensure accurate administration and reporting in the Club-V Max, using the Mntwana Box
• To achieve excellent monthly Assessment and Brand Standard scores, submitted on time each month – scores to be greater or equal to 85%.
• To achieve Health and Safety audit scores of 95% or more
• To maintain a quality product, deliver great classes and member service

Your Duties and Responsibilities...

• To ensure that children are kept entertained and active for the duration of their visit and are supervised at all times.
• To ensure the delivery of activities and camps are of a high standard and are well prepared.
• To ensure that participation stats are logged after each class and bookings are completed for holiday camps.
• To ensure that access stats are timeously loaded on LSR.
• To ensure that complaints are dealt with effectively and confident feedback is given within 24 hours.
• To be able to provide examples of planned activities and activity rosters.
• To effectively manage sales budgets and targets – equal to or greater than 100%.
• To ensure that sales administration is in place to avoid expiring contracts.
• To proactively sell Club-V Max to prospective members and get referrals.
• To ensure that all relevant member documentation is received and cards are issued with photographs taken.
• To manage human resources to ensure happy staff and great member service.
• To hire staff who fit in to the Club-V Max DNA.
• To hire staff who fit into the FTE and salary bandings.
• To have regular one on ones, weekly meetings and lead staff, enabling development and growth.

Our Minimum Requirements...

We can't live without...

• A recognized Fitness Qualification
• A Clear Criminal Check
• Up to date First Aid Training
• Up to date in-house Club-V Training
• Up to date Active Play Training
• Fitness related training skills
• Presentation skills
• Group programming skills
• Ability to conduct group classes for children
• Child education application skills
• Able to work on Excel, Word and PowerPoint
• Able to communicate on e-mail
• People management skills
• Delegation skills
• Motivational skills and ability to manage outcomes
• Interviewing skills
• Coaching and feedback skills
• Knowledge of administration
• Basic Human Resources knowledge
• Industrial Relations management skills
• Basic customer service principles
• Financial interpretation skills
• Affinity for children
• Ability to entertain children
• Able to conduct physical games and activities with confidence
• Able to learn and implement new juniors programmes

And additional desirable qualities include...

• Strong written and oral communication skills and interpersonal skills when interacting with adults and children
• A flair for working with people
• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation