Clinics Administrator - Talent Pool

Discovery; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare services company in Gauteng is seeking a Health Administrator to manage clinic administration and support medical staff. Responsibilities include scheduling appointments, maintaining medical files, and ensuring compliance with regulations. The ideal candidate has at least 1 year of administrative experience, a Senior Certificate, and is proficient in Microsoft Office. This role is critical for ensuring effective healthcare delivery in our clinics.

Qualifications

• At least 1 year of working experience in Administration.
• Must have a Senior Certificate / Matric.
• Highly proficient in Microsoft Office.

Responsibilities

• Scheduling and confirming appointments to optimize clinic workflow.
• Updating and securing store medical files for quick access.
• Acting as a liaison between patients and medical staff.

Skills

Strong relationship and collaboration skills

Strong focus on service excellence

Effective time management

Education

Senior Certificate / Matric

Tools

Microsoft Office

Job description

Overview

Discovery – Health Administrator – Clinics

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast‑paced and dynamic environment enables smart, self‑driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Healthcare Services (DHCS)

DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are Executive Wellness, Corporate Wellness, Health Coaches, Southern Rx Pharmacy, Discovery Medical Suppliers, Home Care, and Corporate Clinics. Through its teams, DHCS aims to:

• Provide quality care by bridging the gaps in the current market with high quality services
• Enhance the member journey through convenience, reduced co‑payments and lessening the administrative burden
• Realise scheme savings by identifying opportunities to expand through supply chain and capture value through better procurement and eliminating waste
• Brand differentiation by providing members with innovative services that leverage the latest health technology

Key Purpose

The Clinic Administrator will be responsible for managing all administration and supporting the Nurse at onsite clinic(s) for our clients in line with the clinics' agreed operating hours. The services provided at the onsite clinics will encompass Primary Health Care Services or Occupational Health Care Services or a combination of both.

Responsibilities

• Scheduling and confirming appointments to optimize the clinic workflow and minimize patient wait times
• Updating, organising and securing store medical files to ensure quick and accurate access for health care professionals
• Overseeing waiting areas
• Acting as a liaison between patients, medical staff and external stakeholders to ensure effective communication and service delivery
• Monitoring supplies (stock, consumables), ensuring timely procurement and maintaining accurate inventory levels
• Ensuring the clinic operates in compliance with the relevant healthcare regulations, policies and standards
• Assisting medical personnel with administrative tasks
• Addressing patient queries, resolving complaints and providing information about clinic services, policies and procedures
• Compiling and submitting key reporting to management
• Ordering stationery
• Facilitating calibration, maintenance and repairs of clinical equipment
• Managing and facilitating collection and disposal of medical waste
• Assisting with administration required for incapacity support, case management and return to work coordination

Personal Attributes and Skills

• Strong relationship and collaboration skills
• Strong focus on service excellence
• Initiative taking
• Process and task driven
• Attention to detail
• Use of discretion when dealing with confidential correspondence / information
• Effective time management
• Ability to work in a systematic, methodical and orderly way, within strict SLAs
• Productivity in a pressurised environment

Education and Experience

• At least 1 year of working experience in Administration
• Must have a Senior Certificate / Matric
• Highly proficient in Microsoft Office

Employment Equity: The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process.

As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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