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A leading clinical research institute in South Africa is seeking a Clinical Trial Recruitment Manager (Nurse) to oversee participant recruitment. The role includes managing recruitment teams, ensuring compliance with ethical standards, and developing recruitment strategies. The ideal candidate will have at least three years of nursing experience and prior experience in clinical trials or healthcare marketing. This is a full-time, permanent position based in Parow, Cape Town.
TASK is a South African headquartered, multinational clinical research institute that conducts clinical trials to determine the treatment effects of novel medicinal products or devices in healthcare and offers services in conducting complex clinical trials in a wide variety of therapeutic areas.
The Clinical Trial Recruitment Manager (Nurse) is responsible for overseeing and optimising participant recruitment across TASK's clinical research sites. This role involves managing and mentoring the facility recruitment teams, establishing new relationships, identifying recruitment opportunities, developing and executing recruitment strategies, and ensuring operational excellence in achieving enrolment targets. The Manager ensures all activities comply with ethical and regulatory standards while driving continuous improvement in recruitment efficiency, data quality, and participant diversity. This position requires both strategic oversight and hands‑on operational involvement in clinical processes to identify eligible volunteers, ensuring smooth integration between recruitment and site clinical teams.
Recruitment Strategy and Planning: Developing and implementing recruitment plans tailored to study demographics, protocol requirements, and timelines. Collaborating with Principal Investigators, study coordinators, and clinical teams to understand study protocols and participant eligibility criteria. Planning, coordinating, implementing and participating in recruitment campaigns according to clinical trial protocol requirements. Utilising recruitment, site metrics, and feedback to identify effective recruitment channels and refine strategies. Reassessing and adapting plans proactively when recruitment targets are not being met. Operational Oversight and Team Management: Overseeing day‑to‑day operations of recruitment activities across facilities, ensuring smooth coordination and timely achievement of targets. Leading, mentoring and managing site recruitment teams (including nurses and recruiters), providing guidance, training and performance feedback. Fostering a culture of accountability, teamwork and continuous improvement to enhance recruitment output and quality. Collaborating with clinic management and clinical operations teams to streamline participant flow from pre‑identification to enrolment. Participant Identification and Engagement: Overseeing the implementation of clinical and administrative processes to identify and pre‑identify eligible volunteers. Supporting teams in conducting initial participant outreach, eligibility verification and informed consent where applicable. Ensuring participant interactions reflect ethical recruitment practices and clear, culturally appropriate communication. Developing and managing outreach campaigns via healthcare networks, community engagement and digital platforms. Regulatory and Ethical Compliance: Ensuring all recruitment activities adhere to SA GCP, ICH GCP and relevant regulatory frameworks. Overseeing the preparation and ethical review of participant‑facing materials, ensuring they are accurate and compliant. Maintaining a high standard of participant confidentiality and data protection. Monitoring, Reporting and Performance Management: Tracking recruitment metrics including enrolment rates, retention, diversity and site‑level performance. Preparing reports and delivering progress updates to internal stakeholders and sponsor representatives. Using performance data to identify operational bottlenecks and implement corrective measures. Supporting quality assurance initiatives related to recruitment processes. Stakeholder and Community Engagement: Building and maintaining relationships with healthcare providers, community health NGOs, investigators, site staff sponsors and CROs. Collaborating with community engagement and outreach teams to promote trial awareness and participation. Representing the recruitment function in sponsor and cross‑functional meetings when required. Innovation and Continuous Improvement: Exploring innovative tools and technologies to enhance recruitment efficiency (e.g., social media and digital databases). Evaluating and refining internal recruitment processes to improve participant experience and data quality. Travel and Site Visits: Travelling and attending events across Cape Town as required to meet recruitment goals and ensuring the successful implementation of recruitment campaigns. Consent and Screening: Obtaining consent from potential trial participants and performing telephonic and other pre‑identification and screening activities in accordance with protocol requirements and South African Good Clinical Practice (SA GCP).
Registered / Professional Nurse; Valid Nursing Council Certificate (SANC); Valid ICH GCP certificate; Minimum of three years' nursing experience across different therapeutic areas; related community healthcare experience will be advantageous; At least two years' experience in a clinical trial or healthcare marketing environment involving patient engagement; Prior experience in clinical research operations or patient / participant screening (advantageous); Proven experience in managing teams within a healthcare or recruitment setting; Strong understanding of participant eligibility assessment and clinical workflows; Proficient in Microsoft Office Suite and clinical trial management systems (CTMS); Familiarity with digital marketing and recruitment tools; Valid driver's licence and willingness to travel regularly between TASK sites and primary healthcare facilities.
Strong leadership, communication and interpersonal skills; Highly accountable and dependable; Organised and proactive, with strong operational thinking and problem‑solving abilities; Able to balance strategic planning with hands‑on operational management; Committed to ethical, inclusive and patient‑centred recruitment practices; Results‑driven, adaptable and comfortable working in a dynamic clinical research environment.
Area: Parow, Cape Town; Contract Type: Permanent; Applications Close: 23 October
TASK may process your personal information for recruitment purposes for suitable posts that may arise within the organisation.
You agree that you have familiarised yourself with South Africa's Protection of Personal Information Act and understand your rights and obligations under this Act.
Do you have a valid SANC certificate?
Do you have a minimum of three years' nursing experience across different therapeutic areas?
Do you have a minimum of two years experience in clinical trials or healthcare marketing involving patient engagement?
Do you have experience in managing teams within a healthcare or recruitment setting?
What is your notice period?
What are your gross monthly salary expectations (before deductions)?
In person Application Deadline : / 10 / 23