Clinical Governance Manager

Workability; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A national healthcare company in Cape Town seeks a Clinical Governance Manager to drive governance and quality in clinical operations. The ideal candidate has a strong background in clinical governance, quality assurance, and healthcare leadership. This remote-first position allows for impactful contributions to the healthcare delivery system.

Benefits

Work on shaping care delivery

Opportunity to influence care standards

Qualifications

• Experience in clinical governance, quality assurance, or clinical management.
• Track record in healthcare leadership at management level.
• 2–3 years clinical experience, ideally in vocational rehabilitation.

Responsibilities

• Lead clinical governance strategy execution.
• Design and improve clinical governance systems.
• Monitor clinical KPIs and safety indicators.
• Foster a culture of shared leadership and accountability.

Skills

Clinical governance

Quality assurance

Clinical management

Excellent communication

Strategic thinking

Operational execution skills

Problem-solving

Microsoft Office proficiency

Education

Qualified healthcare professional

Tools

Microsoft Excel

Google Drive

Job description

Job Summary

Location: Cape Town
Reporting to: Executive Clinical Division Lead (ExCo)
Employment Type: Full-Time
Salary: R33,

Company Overview

Workability is a national value-based healthcare company working with funders and a network of physiotherapy and occupational therapy practices across South Africa. We’re reshaping care delivery through outcome-driven models that put function, quality, and equity at the centre.

Position Overview

We’re looking for a Clinical Governance Manager to join our Management Committee (MANCO) and help drive governance, quality, and clinical accountability across our growing platform. This is a strategic, hands‑on role for someone with both operational excellence and clinical insight.

Key Responsibilities

• Lead the execution of the clinical governance strategy, ensuring alignment with the vision and strategic priorities of the Clinical Division.
• Design, implement, and continuously improve clinical governance systems, including quality assurance, clinical audit, compliance, and risk mitigation frameworks.
• Establish ethical oversight and performance monitoring systems across the therapist network, clinical pathways, and clinical products.
• Monitor clinical KPIs and safety indicators, leveraging data insights to guide improvement, risk management, and accountability.
• Support and drive continuous quality improvement, embedding learning loops, feedback structures, and performance reviews that lead to measurable change.
• Ensure internal governance and compliance frameworks align with both local and international standards for quality, safety, and ethical care.
• Serve as a key member of the Management Committee (MANCO), providing leadership input on clinical safety, quality, and operational risk at a strategic level.
• Translate high‑level strategy into day‑to‑day execution, ensuring plans are grounded, actionable, and coordinated across departments.
• Collaborate across company divisions, including Operations, Training, Finance, IT, and the Clinical Network to ensure integrated, patient‑centred systems.
• Foster a culture of shared leadership, accountability, and learning, promoting psychological safety and ethical practice throughout the clinical network.

Qualifications

A qualified healthcare professional with experience in clinical governance, quality assurance, or clinical management. A proven track record in healthcare leadership (MANCO / management level experience preferred).

Experience & Skills

• Deep understanding of clinical risk, quality improvement, and evidence‑informed care.
• Strategic thinker with strong operational execution skills.
• Experience in working across interdisciplinary teams and networks.
• Excellent communication, emotional intelligence, and the ability to lead both people and processes.
• Comfortable working independently in an evolving, non‑linear environment.
• Familiarity with value‑based care models and outcome‑based performance systems is a strong advantage.
• 2–3 years clinical experience in practice, ideally in vocational rehabilitation or complex case management.
• At least 3 years of experience working in a corporate or structured organisational environment.
• Minimum 1 year of management or leadership experience, including line management, quality oversight, or governance responsibilities.
• Highly computer literate: Proficient in Microsoft Office, with exceptional Excel skills; skilled in Google Drive and its associated tools (Docs, Sheets, Slides, Forms). Comfortable working with cloud‑based systems, collaborative tools, and digital communication platforms.
• Curious, tech‑forward mindset, comfortable with exploring emerging technologies. Willingness to embrace AI tools and digital platforms that enhance clinical governance, quality assurance, and team productivity.
• Core competencies: strong critical thinking, systems awareness, problem‑solving ability; highly organised, detail‑focused, and able to follow through to completion; clear, confident verbal and written communicator; able to work independently, proactively, and without micro‑management; capable of operating in fast‑paced, evolving environments; natural planner who can adapt strategies and pivot when needed.
• Demonstrates personal attributes that include: diligence, persistence, consistency; patience, calm under pressure, and a steady, professional demeanor; mature, confident communicator with both internal and external stakeholders.

Remote Work & Requirements

This is a remote‑first role with in‑person teamwork days at least twice per month. Candidates must have a stable, high‑speed internet connection and appropriate load‑shedding back‑up solutions to ensure uninterrupted work.

Why Join?

Be part of a national movement shaping the future of rehabilitation in South Africa. Influence care design, delivery, and quality at a systems level. Work with an organisation deeply committed to equity, outcomes, and ethical care. Contribute to a division that doesn’t just deliver care — it sets the benchmark for excellence.