Clinic Supervisor

South African National Blood Service; Durban; On-site; ZAR 350,000 - 500,000; Full time

Job summary

South African National Blood Service seeks an experienced Nursing Supervisor to oversee collections teams and ensure donor and patient care quality. The role emphasizes meeting targets, supervising staff, and maintaining compliance with policies and standards.

The incumbent should be ready to support operational objectives, manage resources, and drive service excellence. Applicants must be RPN registered with SANC, have transfusion experience, and hold current CPR certification.

Qualifications

• Registered Nurse with active SANC registration required.
• 1 year transfusion experience preferred.
• Basic computer literacy (MS Office).
• Current CPR certificate renewal as required.

Responsibilities

• Supervise collections teams to meet targets and quality standards.
• Provide excellent customer service at the site.
• Manage quality and risk within the area of responsibility.
• Lead people to achieve operational objectives.
• Engage in business planning and financial oversight.

Skills

Analytical thinking

Customer service

Relationship building

Communication

Teamwork

Practical management

Education

Registered Professional Nurse (RPN)

Job description

Job Description

Primary Purpose of the job:

To supervise the functioning of Collections Teams to achieve the following objectives

• Procurement of blood as per agreed targets.
• Correct treatment of donors and patients.
• Performing complex therapeutic procedures according to patient needs.
• Compliance to policies, procedures and standards of practice.

Key Responsibilities

• Supervise the collections team to achieve collection targets and maintain all quality standards, for all procedures performed at the site.
• Ensure excellent customer service.
• Ensure quality and risk management for area of responsibility.
• People managed to achieve operational objectives.
• Business planning and financial management

Competencies

• Analytical thinking and attention to detail
• Customer Service Orientation
• Relationship Building
• Communication
• Teamwork
• Practical Management

Note

• All applications will be considered with reference to SANBS' Employment Equity Plan
• Please consider your application unsuccessful should you not be contacted within three weeks after the closing date

Furthermore note that no advertisement may in any way make reference to /or exclude anybody based on race, gender etc.

Minimum Requirements

• Registered Professional Nurse (RPN).
• 1 Year Blood Transfusion experience
• Current registration with SANC.
• Computer Literacy (Microsoft Office)
• Current CPR Certificate to be renewed as required.
• Incumbent may be required to drive a company vehicle from time to time as per operational requirements.
• Current valid code 8 or 10 drivers license
• Must be prepared to work overtime, weekends and variable hours within the prescribed limits and conditions.
• The incumbent will be required to be on his/her feet for a lengthy period, to carry loads of up to 14kg and assist with loading and off-loading vehicles and able to climb stairs.