Clinic Supervisor

South African National Blood Service; Bloemfontein; On-site; ZAR 300,000 - 420,000; Full time

Job summary

A healthcare service provider in Bloemfontein is seeking a Clinic Supervisor for the blood collection department. The ideal candidate will supervise collections teams to achieve targets while ensuring compliance with safety standards and delivering exceptional customer service. Responsibilities include managing team performance and supporting operational objectives, with a background as a Registered Professional Nurse required.

Qualifications

• Must have a current SANC registration.
• Valid CPR Certificate must be renewed as required.
• Must hold a valid code 8 or 10 driver's license.

Responsibilities

• Supervise the collections team to achieve collection targets.
• Ensure excellent customer service is delivered.
• Manage quality and risk for the area of responsibility.
• Support business planning and financial management.
• Business planning and financial management.

Skills

Analytical thinking

Customer Service Orientation

Relationship Building

Communication

Teamwork

Practical Management

Practical Management

Education

Registered Professional Nurse (RPN)

Current registration with SANC

Current CPR Certificate

Tools

Microsoft Office

Driver's license (Code 8 or 10)

Computer Literacy (Microsoft Office)

Job description

Introduction

South African National Blood Service has an opportunity for a Clinic Supervisor in the blood collection department.

Primary Purpose of the job

To supervise the functioning of Collections Teams to achieve the following objectives

Procurement of blood as per agreed targets.

Correct treatment of donors and patients.

Performing complex therapeutic procedures according to patient needs.

Compliance to policies, procedures and standards of practice.

Key Responsibilities

• Supervise the collections team to achieve collection targets and maintain all quality standards, for all procedures performed at the site.
• Ensure excellent customer service.
• Ensure quality and risk management for area of responsibility.
• People managed to achieve operational objectives.
• Business planning and financial management

• Analytical thinking and attention to detail
• Customer Service Orientation
• Relationship Building
• Communication
• Teamwork
• Practical Management

NOTE: 1. All applications will be considered with reference to SANBS' Employment Equity Plan
2. Please consider your application unsuccessful should you not be contacted within three weeks after the closing date

Furthermore note that no advertisement may in any way make reference to /or exclude anybody based on race, gender etc.

Registered Professional Nurse (RPN).

• Current registration with SANC.
• Computer Literacy (Microsoft Office)
• Current CPR Certificate to be renewed as required.
• Incumbent may be required to drive a company vehicle from time to time as per operational requirements.
• Current valid code 8 or 10 driver's license
• Must be prepared to work overtime, weekends and variable hours within the prescribed limits and conditions.
• The incumbent will be required to be on his/her feet for a lengthy period, to carry loads of up to 14kg and assist with loading and off-loading vehicles and able to climb stairs.