Client Success Manager — Payments Solutions (Hybrid)

Tink; Johannesburg; Hybrid; ZAR 700 000 - 900 000; Full time

Job summary

A global payments technology company seeks a Client Success Manager in Johannesburg to provide expertise in Visa solutions. The role requires at least 6 years of experience and involves fostering partnerships with clients and internal teams, supporting product implementation, and offering insights to enhance client performance. The ideal candidate will possess strong analytical and interpersonal skills, with proficiency in MS Office tools. This is a hybrid position, allowing for in-office and remote work.

Qualifications

• 6+ years of work experience with a Bachelor’s Degree or 4+ years of experience with an Advanced Degree.
• Experience in financial services, payment card, software or business consulting.
• Proven ability to influence clients and stakeholders.

Responsibilities

• Provide Visa Commercial & Money Movement Solutions expertise to clients.
• Foster trusted partnerships with internal account team members.
• Support communication of new Visa Rules and product changes.

Skills

Client relationship management

Interpersonal skills

Analytical skills

Technical proficiency in Visa Commercial Solutions

Proficiency with MS Office tools

Education

Bachelor’s Degree

Advanced Degree (e.g. Masters, MBA, JD, MD)

Job description

A global payments technology company seeks a Client Success Manager in Johannesburg to provide expertise in Visa solutions. The role requires at least 6 years of experience and involves fostering partnerships with clients and internal teams, supporting product implementation, and offering insights to enhance client performance. The ideal candidate will possess strong analytical and interpersonal skills, with proficiency in MS Office tools. This is a hybrid position, allowing for in-office and remote work.