Client Success Lead - HR & Compliance (Remote)

Peoplesync; Pretoria; Remote; ZAR 40 000 - 60 000; Full time

Job summary

A growing compliance consultancy in South Africa is seeking a Client Success Consultant to enhance client relationships and ensure satisfaction. This remote role involves managing client interactions, onboarding, and supporting contract renewals. Ideal candidates will have relevant experience in client-facing roles and knowledge of HR and compliance. The position offers a competitive salary, performance bonuses, and flexible work arrangements.

Benefits

Competitive annual salary

Performance-based bonuses

Flexible scheduling

Ongoing professional development

Mentorship opportunities

Qualifications

• 2-3 years in client-facing roles preferred.
• Experience in B2B professional services or compliance highly advantageous.
• Working knowledge of HR and labour law principles essential.

Responsibilities

• Manage end-to-end client onboarding and implementation.
• Monitor client satisfaction metrics and support contract renewals.
• Build and maintain trusted relationships through proactive engagement.

Skills

Client Relationship Management

Problem-solving

Communication

Analytical skills

Education

Diploma or degree in Business, Communications, HR or related field

Tools

Xero

CRM systems

AI tools like ChatGPT

Job description

A growing compliance consultancy in South Africa is seeking a Client Success Consultant to enhance client relationships and ensure satisfaction. This remote role involves managing client interactions, onboarding, and supporting contract renewals. Ideal candidates will have relevant experience in client-facing roles and knowledge of HR and compliance. The position offers a competitive salary, performance bonuses, and flexible work arrangements.