Client Success Lead — Digital Marketing (On‑Site)

Cyborg Digital; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading digital marketing agency in Pretoria is seeking a Client Liaison Manager. You will be the human connection between clients and technical teams, ensuring excellent communication and project management. The ideal candidate should have at least 1 year of experience in digital marketing, a diploma or equivalent, and be comfortable working in a fast-paced environment. This full-time position offers a competitive salary and opportunities for professional growth.

Benefits

Competitive salary

Professional environment with air-conditioned offices

Canteen and entertainment facilities

Exposure to various industries

Qualifications

• 1 year of experience in digital marketing is required.
• Ability to communicate in English and Afrikaans; another language preferred.
• Motor vehicle license and Meta certification preferred.

Responsibilities

• Act as the main contact for a set of clients across different industries.
• Handle daily communication: emails, WhatsApp messages, and calls.
• Translate marketing language into clear explanations for clients.
• Ensure tasks are passed accurately to campaign managers, designers, and copywriters.
• Track deadlines and project status to prevent bottlenecks.
• Support reporting and ensure clients understand the results being achieved.

Skills

Communication excellence

People‑first attitude

Organization and reliability

Problem‑solving mindset

Confidence with technology

Empathy and patience

Team collaboration

Adaptability

Education

Diploma

Tools

Dashboards

Spreadsheets

Marketing platforms

Job description

A leading digital marketing agency in Pretoria is seeking a Client Liaison Manager. You will be the human connection between clients and technical teams, ensuring excellent communication and project management. The ideal candidate should have at least 1 year of experience in digital marketing, a diploma or equivalent, and be comfortable working in a fast-paced environment. This full-time position offers a competitive salary and opportunities for professional growth.