Client Sales Representative

Dentology; Cape Town; Remote; ZAR 200 000 - 340 000; Full time

Job summary

A fast-growing marketing agency is seeking a Client Sales Representative to convert warm leads into booked appointments for high-value cosmetic dental treatments. This remote role, based in Cape Town, involves making high-volume calls and providing tailored recommendations. Ideal candidates will have a proactive sales mindset and strong communication skills, with the opportunity for ongoing development and mentoring.

Benefits

Ongoing development opportunities

Guidance from experienced sales professionals

Remote work with support from a close-knit team

Qualifications

• Highly proactive with a results-driven mindset.
• Exceptional attention to detail.
• Continuous learner, always looking for ways to improve.

Responsibilities

• Make 90+ outbound calls daily to connect with warm leads.
• Conduct in-depth discovery calls to assess patient needs.
• Provide transparent information on treatment options and pricing.

Skills

Proven experience in a sales, outbound calling, or lead conversion role

Exceptional communication skills

Strong organisational skills

Comfortable with high-volume tasks

Job description

About Us

Dentology is a fast‑growing marketing agency helping private dental practices attract high‑value patients, streamline bookings, and accelerate growth. We offer a complete patient acquisition solution, combining creative production, paid advertising, and lead conversion.

We’re a team of growth‑oriented, passionate, and mission‑driven individuals who thrive on positivity, collaboration, and delivering exceptional results. If these values resonate with you, you’ll fit right in.

Base Pay Range

Your actual pay will be based on your skills and experience. Talk with your recruiter to learn more.

Role Overview

As a Client Sales Representative, you’ll be the driving force behind converting warm leads into booked appointments for high‑value cosmetic dental treatments on behalf of our clients. This outbound‑focused role is perfect for a proactive, sales‑orientated professional who is motivated by personal growth, thrives under pressure, and is passionate about continuously improving their skillset. You’ll make high‑volume calls, uncover patient goals, provide tailored recommendations, and confidently secure bookings with deposits.

Key Responsibilities

• Make 90+ outbound calls daily to connect with warm leads who have requested a consultation.
• Conduct in‑depth discovery calls to assess patient needs, pain points, desired outcomes, and clinical history.
• Provide transparent information on treatment options and pricing, securing deposits to confirm bookings.
• Deliver detailed patient reports to clients, ensuring their teams are fully equipped for every consultation.
• Record call outcomes in our software and provide feedback on lead quality and engagement.

Success in the Role

6 months: Consistently achieving and exceeding your targets, demonstrating a strong work ethic and desire to continuously learn and improve upon your performance; establishing yourself as a reliable, consistent performer who contributes to client success; actively providing valuable feedback on lead quality and processes, helping to improve overall campaign performance.

12 months: Recognised as a top performer, taking ownership of some of our largest and most valuable clients; proving ability to handle complex accounts and ensure smooth, effective lead conversion; beginning to contribute to refining workflows and processes, making suggestions that benefit the team and our clients.

18 months: Taking on managerial responsibilities, including onboarding and training new CSRs; regularly collaborating with the management team to improve systems, processes, and workflows to drive greater efficiencies and success; working closely with the development team to provide feedback on our software, shaping its evolution to enhance lead conversion and performance.

Requirements & Qualifications

Attitude:

• Highly proactive with a results‑driven mindset.
• Entrepreneurial with the ability to see the bigger picture.
• Comfortable with high‑volume, repetitive tasks.
• Exceptional attention to detail.
• Able to self‑manage and prioritise tasks efficiently.
• Continuous learner, always looking for ways to improve the agency’s processes and your own skills.

Experience & Skills:

• Proven experience in a sales, outbound calling, or lead conversion role.
• Exceptional communication skills, with a persuasive and empathetic approach.
• Strong organisational skills and the ability to manage high call volumes effectively.
• Experience or familiarity with the dental sector is advantageous but not essential.

Technical Requirements

• Reliable, high‑speed internet connection.
• A high‑quality headset with a clear microphone.
• A computer capable of efficiently running calling and CRM software.

Benefits

• Incredible client base: work with some of the fastest‑growing dental practices and dental corporates in the UK.
• Building your skills: ongoing development opportunities at every turn.
• Ongoing mentoring: guidance from experienced sales professionals.
• Start‑up sensibilities: rare opportunity to impact agency practices and progress fast within the company.
• Remote working: flexible remote work with support from a close‑knit team.

Location & Employment

Contract (Remote within South Africa) – Cape Town, Western Cape, South Africa.

Salary range: ZAR200,000 – ZAR340,000.