Client Retention & Lease Renewals Lead - Cape Town

Inospace; Cape Town; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A community-focused property management company in Cape Town seeks a professional to lead client retention and lease renewals. The ideal candidate has over 5 years in the commercial property sector, strong negotiation skills, and a solutions-oriented mindset. Responsibilities include managing client relationships, negotiating lease extensions, and enhancing client satisfaction. The role offers a basic salary, provident fund contribution, and group risk benefits.

Benefits

Basic Salary

Provident fund contribution

Group Risk

Qualifications

• 5+ years in the commercial or industrial property sector.
• Proven ability to manage renewals and client satisfaction KPIs.
• Calm and solution-oriented under pressure.

Responsibilities

• Own client relationships and understand their business needs.
• Track lease expiries and negotiate extensions.
• Coordinate with teams to address service issues.

Skills

Client relationship management

Negotiation skills

Attention to detail

Problem-solving

Entrepreneurial mindset

Tools

MDA

Excel

Job description

A community-focused property management company in Cape Town seeks a professional to lead client retention and lease renewals. The ideal candidate has over 5 years in the commercial property sector, strong negotiation skills, and a solutions-oriented mindset. Responsibilities include managing client relationships, negotiating lease extensions, and enhancing client satisfaction. The role offers a basic salary, provident fund contribution, and group risk benefits.