Client Relationship

Heyonline; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A marketing services provider in Gauteng is seeking a friendly and reliable Client Manager to ensure client satisfaction. This full-time role involves scheduling appointments, providing excellent customer service, resolving queries, and building long-term client relationships. Candidates should have at least 2 years of customer service experience and be bilingual in English and Afrikaans. A valid driver’s licence and a reliable car are required.

Qualifications

• A reliable car and a valid Code B driver’s licence.
• At least 2 years of customer service experience.
• Sales experience is a plus, but not required.

Responsibilities

• Schedule and attend appointments with existing clients.
• Provide excellent customer service and clear communication.
• Resolve client queries and ensure satisfaction.
• Explain marketing services in an easy-to-understand way.
• Manage and maintain positive client relationships.
• Handle requests for service upgrades or changes.

Skills

Excellent customer service

Bilingual in English and Afrikaans

Strong communication skills

Time management

Job description

About the Role

We're looking for a friendly, reliable person to meet with our existing clients and make sure they're happy with our marketing services.

You’ll schedule appointments, visit clients in person, and help explain anything they may need clarity on.

If a client has a question or concern, you’ll be the one to sort it out quickly and professionally. You’ll also build long‑term relationships with clients and handle any requests if they want to increase or adjust their services.

This role is all about communication, care, and keeping clients satisfied.

What You’ll Do

• Schedule and attend appointments with existing clients.
• Provide excellent customer service and clear communication.
• Resolve client queries and make sure they’re happy with our services.
• Explain our marketing services and updates in an easy‑to‑understand way.
• Manage and maintain positive client relationships.
• Handle requests for service upgrades or changes.

What You’ll Need

• A reliable car and a valid Code B driver’s licence.
• Bilingual in English and Afrikaans.
• At least 2 years of customer service experience.
• Sales experience is a plus, but not required.

Ideal Candidate

You’re confident speaking with people, enjoy building relationships, and take pride in giving great service.

You’re reliable, well‑presented, and can manage your time effectively.

Job Details

Job Types: Full‑time, Permanent

Pay: R