Client Relations Specialist - Corporate Services

TWK Agri; Piet Retief; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A trusted leader in agriculture is looking for a Corporate Client Relations Officer in Piet Retief, Mpumalanga. This role involves managing customer relationships, delivering exceptional service, and addressing client concerns. Responsibilities include developing key relationships, ensuring client satisfaction, and collaborating with teams to enhance service delivery. Ideal candidates will hold a degree in Business or a related field and have proven experience in customer service. Bilingual skills in Afrikaans and English are required.

Qualifications

• Proven experience in customer service, preferably in a corporate environment.
• Ability to identify opportunities for improvement and implement solutions.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Develop and maintain positive relationships with key customers.
• Act as main contact for escalated customer issues.
• Ensure a customer-first approach across all divisions.
• Manage resolution of customer complaints effectively.
• Monitor service delivery standards for consistency.

Skills

Interpersonal skills

Problem-solving skills

Relationship building

Communication skills

Negotiation skills

Bilingual (Afrikaans & English)

Education

Degree/diploma in Business, Marketing, Customer Service, or related field

Job description

A trusted leader in agriculture is looking for a Corporate Client Relations Officer in Piet Retief, Mpumalanga. This role involves managing customer relationships, delivering exceptional service, and addressing client concerns. Responsibilities include developing key relationships, ensuring client satisfaction, and collaborating with teams to enhance service delivery. Ideal candidates will hold a degree in Business or a related field and have proven experience in customer service. Bilingual skills in Afrikaans and English are required.