Client Relations Growth Strategist - Retention & Upsell

Kaelo; KwaZulu-Natal; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A client relations consultancy in KwaZulu-Natal seeks a Client Relations Consultant to manage and enhance client relationships. The role focuses on ensuring client satisfaction through effective communication and retention strategies. Applicants should have 3–5 years of experience in corporate client servicing, particularly in the healthcare sector, alongside strong facilitation and presentation skills. This position is pivotal for sustaining business growth and client loyalty.

Qualifications

• 3 – 5 years of corporate client servicing experience.
• Experience in the health care industry.
• Strong report writing and presentation skills.

Responsibilities

• Manage relationships with clients and key personnel.
• Conduct reviews to ensure client satisfaction.
• Identify and implement up-sell opportunities.

Skills

Corporate client servicing experience

Health care industry experience

Facilitation and presentation skills

Service and sales experience

Event management

Education

Grade 12 matric

Tools

Report writing

PowerPoint skills

Job description

A client relations consultancy in KwaZulu-Natal seeks a Client Relations Consultant to manage and enhance client relationships. The role focuses on ensuring client satisfaction through effective communication and retention strategies. Applicants should have 3–5 years of experience in corporate client servicing, particularly in the healthcare sector, alongside strong facilitation and presentation skills. This position is pivotal for sustaining business growth and client loyalty.