Client Manager

Münchener Rückversicherungs-Gesellschaft; Johannesburg; Hybrid; ZAR 800 000 - 1 000 000; Full time

Job summary

A leading reinsurance company in Johannesburg is seeking a Client Manager to manage the Non-Life business portfolio. Responsibilities include developing client relationships, analyzing market trends, and collaborating with internal teams. The ideal candidate has at least 5 years of Non-Life insurance experience and a strong client orientation. The role offers a hybrid working environment and various employee benefits.

Benefits

Life and Health Benefits

Retirement Benefits

Hybrid working environment

Bonus Scheme

Employee Assistance Program

Qualifications

• At least 5 years of hands-on Non-Life insurance experience.
• Experience managing inter-divisional projects.
• Ability to present analysis to C Suite.

Responsibilities

• Manage the MRAB portfolio and identify growth opportunities.
• Analyze market drivers and competitor activities.
• Develop strategies for client relationships.

Skills

Client orientation

Project management

Analytical skills

Consultative role with stakeholders

Team leadership

Education

Advanced university degree

Job description

Career Level 4

We are looking for a Client Manager in our Client Management Team for the Non‑Life business to manage the substantial Munich Reinsurance Africa Branch (MRAB) portfolio and find new opportunities to grow with our clients.

As part of the largest reinsurer in the world your job will involve delivering Munich Re value and service to our clients to ensure a leading position in the market.

You will report to the Client Management Executive.

You will not have any direct reports.

Role Responsibilities

• Understand Munich Re's strategy / value proposition / unique selling proposition, sales approach (e.g. direct vs. broker), tactical steps and positioning of competitors compared to MR, and positioning of clients / brokers and their relevance for MR.
• Develop an understanding of clients' strategy, decision‑making landscape and business / financial needs (including capital requirements) to ensure deeper re‑insurance engagement and reach.
• Analyse market drivers, competition and broker environment / activities as well as identify trends.
• Develop strategies and plans to defend and grow client relationships.
• Broaden MR's network, including for new business opportunities.
• Align with internal teams (e.g. Underwriting) to develop a strategy for renewal, to develop tactical steps and negotiate the best outcome for Munich Re.
• Develop and realise market / client approaches in cross‑departmental teams; strengthen MR's value proposition through differentiation, services rendered together with different MR units (i.e. Insurance Consulting, Cyber).
• Convey the Munich Re Group's value propositions in a compelling way.
• Use several channels to build the brand including social media, conferences, events and the like.
• Establish best practices for CRM‑driven interaction between outside client, sales / underwriting teams, innovation and consulting.
• Develop knowledge across all lines of business, with the ability to identify risks, understand Reinsurance structures, and explain concepts to others, whilst building in‑depth expertise in main classes of business.

Profile

• Advanced university (or other business) degree and professional designation with at least 5 years of hands‑on, in‑depth Non‑Life (re‑)insurance experience.
• High degree of client orientation.
• Experience in project management methodologies and team leadership, with the ability to manage inter‑divisional projects.
• Ability to present and provide analysis up to and including the C Suite of multinational companies and governmental entities.
• Abstract reasoning skill.
• Ability to embrace what drives customer behaviour and decisions through analysis, based on both qualitative and quantitative data.
• Curiosity and entrepreneurialism with the ability to collaborate with others to set a vision and orchestrate a process to implement that vision.
• Ability to act in a consultative role with multiple stakeholder levels and areas of business.

Benefits

• Life and Health Benefits
• Retirement Benefits
• Hybrid working environment
• Bonus Scheme
• Employee Assistance Program

At Munich Re, we embrace and value the interaction of diverse backgrounds, experiences, perspectives and thought. It shapes how our teams are built, cultivated and supported, and how we are developed. And at the center of this interaction is each of us.

As part of our commitment to opportunity, growth and diversity, preference may be given to candidates in line with our Employment Equity Plan.