Client Liaison Manager – Digital Marketing

Cyborg Digital; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading digital marketing agency in Pretoria is seeking a Client Liaison Manager. You will be the human connection between clients and technical teams, ensuring excellent communication and project management. The ideal candidate should have at least 1 year of experience in digital marketing, a diploma or equivalent, and be comfortable working in a fast-paced environment. This full-time position offers a competitive salary and opportunities for professional growth.

Benefits

Competitive salary

Professional environment with air-conditioned offices

Canteen and entertainment facilities

Exposure to various industries

Qualifications

• 1 year of experience in digital marketing is required.
• Ability to communicate in English and Afrikaans; another language preferred.
• Motor vehicle license and Meta certification preferred.

Responsibilities

• Act as the main contact for a set of clients across different industries.
• Handle daily communication: emails, WhatsApp messages, and calls.
• Translate marketing language into clear explanations for clients.
• Ensure tasks are passed accurately to campaign managers, designers, and copywriters.
• Track deadlines and project status to prevent bottlenecks.
• Support reporting and ensure clients understand the results being achieved.

Skills

Communication excellence

People‑first attitude

Organization and reliability

Problem‑solving mindset

Confidence with technology

Empathy and patience

Team collaboration

Adaptability

Education

Diploma

Tools

Dashboards

Spreadsheets

Marketing platforms

Job description

Salary : R15, – R30 (based on experience) Cyborg Digital is looking for a Client Liaison Manager to join our team at Mooikloof Business Office Park.

This role is ideal for someone who enjoys communication, thrives in a people‑first environment, and has the ability to bring order and clarity to a fast‑moving digital marketing agency. This position is not about sitting quietly behind a desk.

It's about being the human connection between our clients and the technical teams building their campaigns.

You’ll be the first point of contact for questions, updates, and concerns, ensuring that every client feels heard, supported, and confident in our process.

Key responsibilities

• Act as the main contact for a set of clients across different industries.
• Handle daily communication: emails, WhatsApp messages, and calls.
• Translate marketing language into clear explanations for clients.
• Ensure tasks are passed accurately to campaign managers, designers, and copywriters.
• Track deadlines and project status to prevent bottlenecks.
• Support reporting and ensure clients understand the results being achieved.

Skills and qualities we value

• Communication excellence: write and speak clearly, whether a short WhatsApp update or a detailed client email.
• People‑first attitude: clients must feel you genuinely care about their success and are willing to go the extra mile.
• Organization and reliability: strong time management, follow‑up discipline, and attention to detail.
• Problem‑solving mindset: find solutions rather than just point out problems.
• Confidence with technology: comfortable working with dashboards, spreadsheets, and marketing platforms.
• Empathy and patience: remain professional, calm, and reassuring when clients are under pressure.
• Team collaboration: part of daily handovers with campaign managers, creatives, and technical staff.
• Adaptability: open to learning new platforms, ad formats, and tools.
• Teamwork is non‑negotiable.

What you’ll gain

A competitive salary of R15, – R30.

A professional environment at Mooikloof Business Office Park with air‑conditioned offices, canteen, and entertainment facilities.

Exposure to industries ranging from e‑commerce to telecoms, healthcare, lifestyle, and events.

Growth in client communication, account management, and digital marketing knowledge.

The experience of being a trusted client‑facing professional in a results‑driven agency.

If you are between 18 and 35 years old and want to build a career in digital marketing while developing skills that are valuable anywhere in business, this role is for you.

Qualifications

• Education: Diploma (Preferred)
• Experience: Digital Marketing 1 year (Required)
• Language: English & Afrikaans and another language (Preferred)
• License / Certification: Motor Vehicle (Preferred); Meta Certification (Required)
• Work Location: In person
• Job Type: Full‑time