Client Installation Technician

Placements24; East London; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle & fuel

Health benefits

Paid time off

Team environment

Job summary

Placements24 is seeking a Client Installation Technician to perform on-site installations in East London and surrounding regions. You will configure, test, and ensure equipment operates to meet client expectations, with travel to multiple locations as needed.

The role requires practical technical skills, attention to detail, and strong customer communication to deliver reliable, high-quality service. A valid driver’s license and willingness to travel are essential.

Qualifications

• Experience in a technical installation or field service role.
• Proficient with diagnostic equipment.
• Able to read and interpret technical diagrams.
• Strong problem-solving and attention to detail.
• Excellent customer service and communication skills.
• Valid driver’s license and willingness to travel within East London area and surroundings.

Responsibilities

• Install equipment accurately at client premises and on schedule.
• Test and verify functionality of installed systems.
• Diagnose and resolve hardware or software issues during installation.
• Communicate clearly with clients and provide updates.
• Maintain detailed installation records and resolutions.
• Follow safety regulations and installation procedures.

Skills

Customer service

Technical installation

Diagnostic tools

Diagram interpretation

Travel readiness

Driver's license

Tools

Diagnostic equipment

General tools proficiency

Job description

About the Role

Our client is seeking a reliable Client Installation Technician to join their team in East London . This role is integral to delivering exceptional on-site installation services for our products to clients throughout the Eastern Cape . You will be responsible for the physical setup, configuration, and testing of equipment, ensuring it operates flawlessly and meets client expectations. The ideal candidate is detail-oriented, possesses strong practical skills, and excels in customer interaction. This position offers a hands‑on approach to client service, requiring travel to various locations to ensure our solutions are implemented efficiently and effectively, contributing to high levels of customer satisfaction and operational reliability.

Key Responsibilities

• Perform accurate and timely installation of equipment at client premises.
• Test and verify the functionality and performance of installed systems.
• Diagnose and resolve any hardware or software issues that arise during installation.
• Communicate clearly with clients, providing updates and addressing concerns.
• Maintain detailed records of installations, including any challenges and their resolutions.
• Adhere strictly to safety regulations and company installation procedures.

Requirements

• Previous experience in a technical installation or field service capacity.
• Proficiency with relevant tools and diagnostic equipment.
• Ability to interpret technical diagrams and instructions.
• Strong problem‑solving skills and meticulous attention to detail.
• Excellent customer service and communication abilities.
• Valid driver's license and willingness to travel within the East London area and surrounding regions.

Benefits

• Competitive annual salary.
• Company-provided vehicle and fuel allowance.
• Comprehensive health benefits.
• Paid time off and holidays.
• A supportive team environment committed to service excellence.