Client Engagement Specialist

Tyron Consultancy; Bellville; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Tyron Consultancy is seeking an enthusiastic Client Engagement Specialist in Bellville. The role involves being the first point of contact for client inquiries, understanding customer needs, and converting interest into sales. Ideal candidates should possess strong communication skills in both English and Afrikaans, the ability to compile quotes, and experience in customer service. This opportunity involves a dynamic environment where meeting sales targets and developing relationships with clients are key responsibilities.

Qualifications

• Previous sales experience preferred but not essential.
• Experience compiling quotes is essential.
• Ability to work under pressure.

Responsibilities

• Assist customers in product selection according to their branding requirements.
• Liaise with clients via telephone and email.
• Process orders and sales.

Skills

Excellent communication

Customer service skills

Analytical skills

Organizational skills

Time management skills

Education

Matric or similar qualification

Job description

Client Engagement Specialist required in Bellville.

Our client is looking for a sharp and enthusiastic Client Engagement Specialist to join their fast-growing, forward-thinking team. You will be the first point of contact for incoming client enquiries, connecting with potential customers, understanding what they need, and helping turn interest into sales.

If you are confident, curious, and ready to be part of a high-energy environment where your ideas count, this could be your next big move.

Requirements:

• Matric, or similar qualification advantageous
• Previous sales experience is preferred but not essential
• Experience compiling quotes is essential
• Excellent communication in both English and Afrikaans
• Hospitality background will be advantageous
• Ability to work under pressure and prioritise tasks
• Outstanding analytical, organizational, and time management skills
• Exceptional customer service skills
• Excellent computer skills and telephone etiquette are a must

Duties and Responsibilities:

• Assisting customers in product selection according to their branding requirements
• Understand customer demands, needs, and preferences
• Liaising with clients via telephone and email
• Processing quotes and follow up with clients
• Process orders and sales
• Coordinate with team members and departments
• Act as the point of contact and handle customers’ individual needs
• Resolve conflicts and provide solutions to customers in a timely manner
• Meet monthly sales targets
• Developing positive relationships
• Generating new sales using existing and potential customer networks
• Report on the status of accounts and transactions
• Set and track sales account targets, aligned with company objectives