Claims Clerk Withdrawals

Afrizan People Intelligence; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A reputable staffing agency in Johannesburg is seeking a proactive Claims Clerk to join their Withdrawal Claims Department. The ideal candidate will have strong administrative skills, a minimum of 2 years experience, and a detailed-oriented approach. You will be responsible for processing claims and providing exceptional service to clients. This is a full-time position with opportunities for growth.

Qualifications

• Minimum 2 years experience in an administrative environment.
• Previous contributions or claims processing experience is advantageous.
• Strong written and verbal communication skills.

Responsibilities

• Process and administer withdrawal and retrenchment claims.
• Assess documentation to ensure it aligns with internal standards.
• Communicate professionaly with members via various channels.

Skills

Customer Service

Communication skills

Basic Math

Cashiering

Computer Skills

Math

Retail Sales

10 Key Calculator

Copywriting

Cash Handling

Planograms

Stocking

Education

Grade 12

Tools

MS Office

Job description

Job Description

Are you an organised and detail-driven administrator ready to take the next step in your career

An established client is seeking a proactive Claims Clerk to join their Withdrawal Claims Department. This is a fantastic opportunity for an individual with strong administrative skills and experience in claims or contributions processing to play a key role in a high-performing team.

The ideal candidate will be someone who thrives in a deadline-driven environment communicates with confidence and takes pride in providing outstanding service to members.

Key Responsibilities

• Process and administer withdrawal and retrenchment claims
• Assess documentation to ensure it aligns with internal standards and procedures
• Communicate professionally with members and employers via mail email or phone
• Calculate and verify benefits payable
• Submit statistical reports accurately and on time
• Address queries relating to benefits and the Pension Funds Act
• Prepare and process payments on Workflow and mainframe systems
• Prioritise tasks and analyse data to draw logical conclusions
• Meet deadlines and perform effectively under pressure

Requirements

• Grade 12 with a proven record of good attendance and reliability
• Minimum 2 years experience in an administrative environment
• Previous contributions or claims processing experience is advantageous
• Strong written and verbal communication skills
• Confident team player with excellent interpersonal skills
• Well-organised with high attention to detail
• Intermediate MS Office / PC proficiency
• Skilled in problem-solving and adaptable to change
• Customer-focused with a professional and courteous approach

EE Disclaimer

All positions will be filled in accordance with the companys Employment Equity plan. We encourage people with disabilities to apply.

Application Unsuccessful Disclaimer

If you do not receive feedback within two weeks of your application please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.

Key Skills

Customer Service,Communication skills,Basic Math,Cashiering,Computer Skills,Math,Retail Sales,10 Key Calculator,Copywriting,Cash Handling,Planograms,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1