Claims Clerk (Randburg Area)

Aj Personnel; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency in Johannesburg seeks candidates for a role involving claims processing. Responsibilities include handling claim forms, contacting policyholders, and ensuring compliance with policies. The ideal applicant should have a Matric certificate, be proficient in MS Office, and bilingual in Afrikaans and English. Attention to detail and previous experience in the insurance sector are advantageous.

Qualifications

• Previous relevant experience and basic understanding of insurance policies and procedures is beneficial.

Responsibilities

• Handle the initial stages of claim processing.
• Contact policyholders and agents for details.
• Enter and manage claims information using computer systems.
• Review claims for accuracy and compliance.
• Answer inquiries about claim status.
• Perform general clerical duties.
• Calculate claims and process payments.

Skills

Proficient on MS Office Suite

Bilingual (Afrikaans and English)

Education

Matric - Grade 12

Job description

Minimum Requirements

• Matric - Grade 12
• Proficient on MS Office Suite & related Insurance systems
• Previous relevant exeperience and basic understanding of insurance policies and procedures is beneficial
• Must be billingual (Afrikaans and English)

Responsibilities

• Handle the initial stages of claim processing, including receiving, sorting, and documenting incoming claim forms and related documents
• Contact policyholders, agents, and other involved parties to gather missing information, clarify details, and verify claim authenticity
• Enter, retrieve, and manage claims information using computer systems and maintain organized, updated claim files
• Review claims for accuracy and completeness, ensuring compliance with company policies, regulations, and insurance policy details
• Answer inquiries from policyholders or their representatives regarding claim status and policy coverage
• Perform general clerical duties such as filing, copying, and distributing documents to appropriate personnel
• Calculate the amount of a claim and process payments or transmit claims for further investigation or adjudication

TO APPLY

• Only if you meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
• Please Apply Online and complete your registration via our website to enable and protect you as a candidate and to accept the new POPIA terms and conditions.
• This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL.
• However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• Please take note that the applicants who do not adhere to the minimum requirements will not be considered for the respective position.
• Note our clients may expire jobs at their own discretion.
• AJ PERSONNEL will only respond to shortlisted candidates.
• If you have not received a response within two (2) weeks from applying, your application was then unsuccessful for that specific position, however your profile remains on our system for future opportunities.