Claims Clerk (Randburg area)

Ajpersonnel; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading recruitment agency is seeking a Claims Clerk for an exciting career in the insurance sector. The role involves processing claims, ensuring accuracy, and communicating with policyholders. Candidates must meet minimum education requirements and possess proficiency in MS Office, along with bilingual capabilities in Afrikaans and English. This position is full-time and located in Johannesburg.

Qualifications

• Must be bilingual (Afrikaans and English).
• Previous relevant experience and understanding of insurance policies beneficial.

Responsibilities

• Handle initial stages of claim processing including receiving, sorting and documenting claims.
• Contact stakeholders to gather missing information and verify claim authenticity.
• Enter and manage claims information using computer systems.

Skills

Customer Service

Communication skills

Basic Math

Computer Skills

Cash Handling

Education

Matric - Grade 12

Tools

MS Office Suite

Job description

Background

Exciting career opportunity for a Claims Clerk within the insurance sector in the Randburg Area

Minimum Requirements

• Matric - Grade 12
• Proficient on MS Office Suite & related Insurance systems
• Previous relevant experience and basic understanding of insurance policies and procedures is beneficial
• Must be bilingual (Afrikaans and English)

Responsibilities

• Handle the initial stages of claim processing including receiving, sorting and documenting incoming claim forms and related documents
• Contact policyholders, agents and other involved parties to gather missing information, clarify details and verify claim authenticity
• Enter, retrieve and manage claims information using computer systems and maintain organized updated claim files
• Review claims for accuracy and completeness ensuring compliance with company policies, regulations and insurance policy details
• Answer inquiries from policyholders or their representatives regarding claim status and policy coverage
• Perform general clerical duties such as filing, copying and distributing documents to appropriate personnel
• Calculate the amount of a claim and process payments or transmit claims for further investigation or adjudication

To Apply

• Only if you meet the minimum job requirements and experience as mentioned above you may submit a detailed updated CV.
• Please Apply Online and complete your registration via our website to enable and protect you as a candidate and to accept the new POPIA terms and conditions.
• This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL.
• However you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
• Please take note that the applicants who do not adhere to the minimum requirements will not be considered for the respective position.
• Note our clients may expire jobs at their own discretion.
• AJ PERSONNEL will only respond to shortlisted candidates.
• If you have not received a response within two (2) weeks from applying your application was then unsuccessful for that specific position however your profile remains on our system for future opportunities.

Key Skills

Customer Service,Communication skills,Basic Math,Cashiering,Computer Skills,Math,Retail Sales,10 Key Calculator,Copywriting,Cash Handling,Planograms,Stocking

Employment Type: Full-Time

Experience: years

Vacancy: 1