Claims Broker

Firstrand Namibia Limited; Johannesburg; On-site; ZAR 250 000 - 600 000; Full time

Job summary

A leading financial services company in Johannesburg is seeking Claims Brokers to assess insurance claims, negotiate settlements, and ensure compliance with industry regulations. Candidates should possess strong analytical and communication skills, as well as a relevant degree or certification. The salary range for this role is typically between ZAR 250,000 to ZAR 600,000 per year, with opportunities for growth in a dynamic environment.

Benefits

Medical insurance

Retirement plans

Qualifications

• Degree or diploma in insurance, finance, or a related field.
• Strong analytical, communication, and negotiation skills.
• Attention to detail and ability to work under pressure.

Responsibilities

• Assess insurance claims and negotiate settlements.
• Ensure compliance with industry regulations.
• Provide excellent customer service in claims management.

Skills

Strong analytical skills

Excellent communication skills

Negotiation skills

Attention to detail

Customer service skills

Education

Relevant degree or diploma in insurance or finance

Industry certifications (e.g. from IISA)

Job description

Overview

Explore exciting Claims Broker opportunities in Johannesburg. Claims Broker positions involve assessing insurance claims, negotiating settlements, and ensuring compliance with industry regulations. Job seekers can find roles that match their skills and experience, from entry-level positions to senior management roles. Johannesburg's insurance sector offers a range of opportunities for professionals looking to advance their careers.

Johannesburg's Claims Broker market includes roles in property, casualty, and health insurance. Professionals in this field need strong analytical and communication skills to manage claims and provide excellent customer service. Many companies are actively seeking skilled Claims Brokers to enhance their operations and maintain high standards of service.

Johannesburg presents a dynamic environment for Claims Brokers, with competitive salaries and opportunities for professional growth. Whether you are an experienced Claims Broker or just starting your career, Johannesburg offers a promising job market. Stay updated with the latest job postings to find the perfect Claims Broker role that fits your career aspirations.

What People Ask

To become a Claims Broker, a relevant degree or diploma in insurance, finance, or a related field is often required. Industry certifications, such as those from the Insurance Institute of South Africa (IISA), can enhance your credentials. Strong analytical, communication, and negotiation skills are beneficial.

Top employers for Claims Brokers in Johannesburg include Discovery Limited, Old Mutual, and Sanlam. These companies offer various opportunities for professionals in the insurance sector. They are known for their comprehensive training programs and career advancement opportunities.

The salary range for Claims Brokers in Johannesburg typically falls between ZAR 250,000 to ZAR 600,000 per year, depending on experience and qualifications. Senior Claims Brokers with extensive experience can earn higher salaries. Compensation packages often include benefits such as medical insurance and retirement plans.

Key skills for a successful Claims Broker include strong analytical and problem-solving abilities, excellent communication and negotiation skills, and a thorough understanding of insurance policies and regulations. Attention to detail and the ability to work under pressure are beneficial. Customer service skills are needed to assist clients.

Job Description — Selected Roles

This section includes representative responsibilities and requirements from posted roles. It is intended to illustrate typical expectations across the market and is not exhaustive.

Insurance Claims Manager – Bedfordview

Company: Bsure Insurance Advisors

Location: Bedfordview, Gauteng

Salary: R600,000 – R1,200,000 per year

Overview: Lead and manage the Claims Department across all lines of business. Drive strategy, mentor the team, and ensure excellent client outcomes. Maintain compliance with binder and regulatory obligations.

Responsibilities

• Lead and manage the entire Claims Department across all lines of business.
• Develop and execute claims strategies aligned with growth and service goals.
• Empower, mentor, and hold the team accountable for performance and client outcomes.
• Drive innovation and continuous improvement in claims processes and customer experience.

Requirements

• 6–10 years' experience in short-term insurance, with a significant portion in claims.
• Proven leadership or management experience within a claims environment.
• Strong understanding of insurer relationships, binder structures, and compliance requirements.
• Excellent communication, problem-solving, and decision-making skills.
• Autonomy and collaboration across departments.

Is this job a match or a miss?

This advertiser has chosen not to accept applicants from your region.

4

Notes

Be aware that multiple postings in the original content include varied roles, locations, and timelines. This refinement focuses on presenting clear, job-focused information and removing extraneous or repetitive boilerplate while preserving the core job context and applicable requirements.