Claims Administrator - Life Insurance & Client Care

Discovery Limited; Pretoria; On-site; ZAR 150 000 - 250 000; Full time

Job summary

A leading life insurance company based in Pretoria seeks a Claims Administrator to manage claims processes and client communications. The ideal candidate will have a Matric certificate, at least one year of client services experience in life insurance, and strong communication skills. This role requires handling various administrative tasks and providing support to clients throughout the claims process.

Qualifications

• 1 year client services experience within the life insurance industry is essential.
• 2 years’ prior experience within a UK Insurance environment is advantageous.
• 6 months claims administration experience is advantageous.

Responsibilities

• Telephonic and written correspondence with clients and stakeholders.
• Setting up of payment of benefit or medical report payments.
• Capture and report on claims statistics.

Skills

Delivering Results and Meeting Customer Expectations

Coping with Pressure and Time Keeping

Problem Solving

Excellent Communication Skills

Relating and Networking

Education

Matric

Client services experience within the life insurance industry

Tools

Microsoft Office

Job description

A leading life insurance company based in Pretoria seeks a Claims Administrator to manage claims processes and client communications. The ideal candidate will have a Matric certificate, at least one year of client services experience in life insurance, and strong communication skills. This role requires handling various administrative tasks and providing support to clients throughout the claims process.