Chocolate Boutique Leader - Sales & Service

Lindt and Sprungli (South Africa); Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premium chocolate retailer is seeking a Retail Boutique Manager in Gauteng. In this role, you will be responsible for managing daily operations, ensuring excellent customer service, and driving sales growth. Ideal candidates possess strong communication skills, attention to detail, and a passion for chocolate. Experience in merchandising and sales is essential. This position offers a dynamic work environment focused on upholding company values.

Responsibilities

• Manage day-to-day operations of the Lindt Retail Boutique.
• Ensure high standards of customer service and store profitability.
• Conduct monthly reports as required by Head Office.
• Develop and grow Corporate Sales business and strategy.

Skills

Strong verbal and written communication skills

Familiar with social media channels

Strong time management habits

Self-starter capable of working independently and in a team

Excellent attention to detail

Organizational and multi-tasking skills

Computer literacy in Microsoft, Excel, Outlook

Experience in merchandising and presentation

Sales-oriented with business development skills

Passion for chocolate

Job description

A premium chocolate retailer is seeking a Retail Boutique Manager in Gauteng. In this role, you will be responsible for managing daily operations, ensuring excellent customer service, and driving sales growth. Ideal candidates possess strong communication skills, attention to detail, and a passion for chocolate. Experience in merchandising and sales is essential. This position offers a dynamic work environment focused on upholding company values.