The Role Purpose
the Chief Sales Officer will oversee and lead all sales related activities and drive revenue generation strategies.
Responsible for developing and implementing effective sales strategies across the group in accordance with the business goals.
Plays a pivotal role in identifying and capitalising on new business opportunities, while also maintaining and growing the group's existing client base.
To ensure a strong focus on building and maintaining relationships with key stakeholders, clients, and channel partners.
To ensure that the organisation's strategic goals, total customer satisfaction and performance objectives are met.
Responsibilities
- Creating and implementing effective sales strategies across the group.
- Drive and oversee Revenue Generation and Growth for the group by identifying new business opportunities, establishing partnerships, and maintaining strong relationships with clients and customers.
- Oversee and lead the sales team, providing guidance and support to ensure success, including setting sales targets, tracking performance and conducting regular performance evaluations.
- Conduct market research to identify trends, competition and sales opportunities for the group and develop strategies to capitalise on emerging markets and stay ahead of the competition.
- Design a competitive group commission and incentive structure.
- Build and maintain strategic relationships with key customers, strategic accounts and business partners.
- Responsible for Sales Reporting and Performance by generating sales reports, analysing performance data, identify areas of improvement, and implement corrective measures to ensure the achievement of sales goals.
- Create and manage Sales budget for the group and forecast sales targets, monitoring expenses, and analysing financial data to ensure profitability.
- Key Stakeholder Management and Cross-functional Collaboration.
Qualifications and Experience
- Educational Background: Bachelor's degree in Business Administration or related field (Essential). An MBA or other master's level post-graduate business related qualification is preferred.
- Work Experience: A minimum of 15 years proven track record in telecommunications, ICT and sales management (preferably in IoT) with a minimum of 8 year's management experience (Essential).
Competencies
- Thorough understanding of sales methodologies and disciplines to increase customer value, including but not limited to CRM, CVM, pipeline management, channel sales etc.
- A natural networker, adept at establishing and cultivating relationships that align with the company's vision and objectives.
- Have experience in operating in group and operating company environments within technology and communication companies would be beneficial, including working with direct sales teams & channel partners to sell products and solutions to both small and large business companies.
- Have strong technical and commercial understanding and experience of IoT and platform-based products, solutions and services and be able to design commission models effectively to maximise sales while protecting margin.
- Knowledge: Contract management, Channel management, Pricing strategies.