Chief Operating Officer : Scale Operations & Growth

Somewhere; Durban; On-site; ZAR 1 200 000 - 1 800 000; Full time

Job summary

A leading staffing firm is seeking a Chief Operating Officer (COO) in Durban, South Africa. In this full-time role, you will lead daily operations and define key performance indicators to enhance customer success processes. The ideal candidate will have extensive experience in operations leadership, excel at implementing scalable systems, and possess strong communication skills for collaboration with executives in a dynamic environment.

Qualifications

• Extensive experience in operations leadership.
• Ability to define key performance indicators (KPIs).
• Strong collaboration skills with executives in dynamic environments.

Responsibilities

• Lead daily operations of the organization.
• Define and monitor key performance indicators (KPIs).
• Enhance customer success processes in the firm.

Skills

Operations leadership

Implementation of scalable systems

Strong communication skills

Job description

A leading staffing firm is looking for a full-time Chief Operating Officer (COO) based in Durban, South Africa.

In this pivotal role, you will lead daily operations, define key performance indicators (KPIs), and enhance customer success processes.

The ideal candidate will have extensive experience in operations leadership, excel in implementing scalable systems, and possess strong communication skills for collaboration with executives in a dynamic environment.