Chief Executive Officer | Centurion

The Recruitment Council; Gauteng; On-site; ZAR 1 200 000 - 1 500 000; Full time

Job summary

A leading recruitment firm in South Africa is seeking a strategic leader to manage and enhance the growth within the financial services sector. Candidates should possess a post-graduate qualification, relevant professional designations, and at least 10 years of experience in the tied agency industry. The role emphasizes stakeholder management, digital transformation, and people development, ideal for those ready to drive significant organizational impact.

Qualifications

• 10+ years of experience in the tied agency industry.
• 5+ years managing tied agencies within financial services.
• 5+ years leading the development of financial advisers.
• 3+ years with technology utilization in financial services.

Responsibilities

• Craft and deliver a compelling brand story.
• Design and implement a growth strategy.
• Manage stakeholders and maintain industry relationships.
• Lead digital transformation to enhance innovation.

Skills

People management

Risk management

Budgeting

Strategic planning

Problem-solving

Education

Post-graduate qualification in Finance or Business Management

Professional designation (CA, Attorney, Actuary)

Certified Financial Planner (CFP) or Registered Key Individual (KI)

Job description

Key Responsibilities

Internal Process

Ensure the continuous sustainability of the organization by crafting and delivering a compelling brand story and experience.

Design and implement the growth strategy in alignment with the overall business strategy, focusing on setting standards, expanding channels, and achieving business communication excellence.

Effectively manage stakeholders across the organization and maintain strong relationships within the industry, including product suppliers, service providers, and outsourced partners.

Lead the business management, governance framework, risk management, and regulatory reporting while capitalizing on opportunities for growth and expansion.

Oversee vertical integration and drive digital transformation to enhance innovation, streamline business practices, and simplify operations.

Develop and implement strategic policies and plans that align with business objectives and ensure the value propositions for intermediaries, clients, and employees are fully realized.

Foster collaboration among operational departments and functional teams to achieve continuous improvement and meet service level agreements.

Continuously optimize organizational processes, systems, policies, and procedures to improve customer satisfaction and service delivery excellence.

Lead the C‑Suite Executives, ensuring alignment with the company's strategic direction and overseeing the implementation of corporate governance, compliance, and ethics policies.

Client Services

Define and influence service models across functions to maintain high client satisfaction, optimize value chain integration, and ensure service delivery meets customer expectations.

Cultivate a client service excellence culture that fosters rewarding relationships and ensures exceptional client service.

Align service offerings with client needs, strategically directing delivery to meet after‑sales targets.

Engage with franchise principals and sales / service staff to embed client‑centric financial planning, advice, and product solutions within the company's operations.

Ensure the business is managed in accordance with Treating Customers Fairly (TCF) outcomes.

People Management

Develop and drive a people strategy that fosters a culture of exceptional performance, continuous learning, and cohesion within the organization.

Lead and mentor the organization's leadership, encouraging best practices and exemplifying the company's values through personal involvement and dedication.

Protect and enhance the organization's brand and culture by fostering connections with employees and business partners.

Financial Management

Ensure efficient day‑to‑day business operations within regulatory frameworks, developing a sustainable financial model that meets long‑term objectives.

Manage return on equity and shareholder expectations, while driving sales targets and ensuring the business strategy is adequately budgeted.

Oversee the implementation of governance, compliance, and ethics frameworks, staying aligned with regulatory changes and industry best practices.

Qualifications

Post‑graduate qualification in Finance or Business Management.

Professional designation (CA, Attorney, Actuary) is required.

Preferred qualifications: Certified Financial Planner (CFP) or Registered Key Individual (KI).

Experience

10+ years of experience in the tied agency industry.

5+ years of experience managing tied agencies within financial services.

5+ years of experience leading the development of a provincial or national network of financial advisers.

3+ years of experience with technology utilization in financial services.

Knowledge and Skills

Extensive knowledge of people management, risk management, budgeting, resource development, and strategic planning.

In‑depth understanding of the investment, health, insurance, and financial services industry, including relevant legislation (e.g., Pension Fund Act, TCF).

Strong executive stakeholder management and influencing skills, with a thorough understanding of the financial advisory industry and its regulatory framework.

Proficient in adapting to and driving change, with strong problem‑solving, analytical, and decision‑making skills.

Ability to lead and inspire teams, foster a culture of continuous improvement, and drive innovation.

This is a strategic leadership role suited for a dynamic individual ready to make a significant impact on the future of a leading financial services organization.

If you meet the qualifications and have a passion for driving growth and excellence, we encourage you to apply.