Checkout Assistant

Career27; Sandton; On-site; ZAR 100,000 - 134,000; Full time

Job summary

Pick n Pay in Sandton is seeking a Checkout Assistant to provide friendly service and process purchases at the till. You will operate the POS system, assist customers, and maintain a positive shopping experience.

Responsibilities include handling cash and card payments, issuing receipts, and ensuring accurate pricing while upholding hygiene and checkout standards in a busy retail environment.

Qualifications

• Matric/Grade 12 is required.
• Strong communication and interpersonal skills.
• Basic numeracy and literacy; able to learn POS systems.

Responsibilities

• Greet customers and assist at checkout.
• Process purchases accurately and issue receipts.
• Handle payments and refunds following procedures.
• Keep checkout area clean and stocked.

Skills

Cash handling

Customer service

POS systems

Attention to detail

Education

Matric / Grade 12

Tools

POS System

Job description

## Checkout AssistantApply: On Nicol - Gauteng: Full time: Posted Today: End Date: October 22, 2026 (6 days left to apply): JR106125It's fun to work in a company where people truly BELIEVE in what they're doing!The Checkout Assistant is responsible for providing excellent customer service by processing customer purchases accurately, efficiently, and professionally at the checkout point. The role involves operating the point-of-sale (POS) system, handling cash and card payments, maintaining an orderly checkout area, and ensuring a positive shopping experience in line with Pick n Pay’s customer service standards.Grade 12 (Matric) is a minimum requirement.Good communication and interpersonal skills.Basic numeracy and literacy skills.Basic computer skills and the ability to learn point-of-sale systems.Good customer service and problem-solving abilities.High level of honesty, integrity, and attention to detail.Ability to work under pressure in a busy retail environment.Willingness to work shifts, weekends, public holidays, and overtime when required.Ability to stand for extended periods.Previous retail or cashier experience will be an advantage but is not essential for entry-level positions. Requirements**: Employees Must reside in Alexandra/Sandton**### Customer ServiceWelcome customers in a friendly and professional manner.Assist customers with checkout-related queries.Process purchases promptly while maintaining a positive customer experience.Handle customer complaints politely and refer complex matters to the supervisor.Thank customers for shopping at Pick n Pay. ### Checkout OperationsScan merchandise accurately and ensure that the correct prices are charged.Process cash, card, voucher, and other approved payment methods.Issue receipts and ensure all transactions are completed correctly.Follow the correct procedures for refunds, exchanges, voids, and price adjustments.Ensure that all items are processed through the checkout system. ### Cash Handling and Loss PreventionHandle cash responsibly and provide the correct change.Balance the till according to company procedures.Report cash discrepancies and suspicious transactions to the supervisor.Follow all security procedures to prevent theft, fraud, and losses.Ensure that no merchandise leaves the checkout without being paid for or properly authorised. ### Hygiene and HousekeepingKeep the checkout area clean, tidy, and organised.Ensure that shopping bags, till rolls, and other checkout supplies are available.Report faulty checkout equipment and other operational problems.Maintain a neat and professional appearance in accordance with company standards. ### Teamwork and ComplianceWork collaboratively with supervisors, cashiers, packers, and other store employees.Follow company policies, operational procedures, and health and safety requirements.Attend training sessions and implement instructions from management.Report customer service issues, suspicious activities, and operational risks promptly.Perform additional reasonable duties as assigned by the supervisor or store management.