Channel Management Head

Firstrand Group; East London; On-site; ZAR 700 000 - 900 000; Full time

Job summary

A leading financial institution in East London is looking for a strategic leader to drive product development and client acquisition. The ideal candidate will have extensive banking experience, strong leadership skills, and the ability to manage client relationships effectively. This position requires a relevant NQF Level 8 qualification and a commitment to excellence in service delivery. Applications are welcome before the closing date of 19/10/25.

Qualifications

• 8-10 years of experience in banking or financial planning.
• 4 years in a leadership position.
• FAIS fit and proper status with RE5 and RE1 qualifications.

Responsibilities

• Achieve revenue targets through client growth.
• Manage budget goals and control costs.
• Build strong service relationships with clients.

Skills

Client portfolio management

Budget management

Stakeholder relationship management

Financial product knowledge

Education

Post Graduate Diploma in Financial Planning

BCom Honors in Investment or Risk Management

Job description

Overview

Description

To conceptualise, formulate and execute the product development strategy

FNB introduction

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our Private Banking and Advisory Team, you will be surrounded by unique talent, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can :

• Achieve revenue targets by growing existing client portfolios or acquiring new clients.
• Meet the required Cost to Income for the Channel while managing budget goals and controlling costs to enhance efficiency.
• Foster a service culture that builds strong relationships and encourages exceptional client service.
• Cultivate and manage productive relationships with various stakeholders, including end-users, SMEs, project managers, and senior staff.
• Advise specialists on target management and actively participate in planning and presenting the Channel's budget.
• Maintain expert knowledge of specific products, pricing, application procedures, and processing timelines to drive Channel objectives and targets.

You will be an ideal candidate if you have;

• A minimum of 8-10 years of experience in banking, investment, financial planning, wealth management, and client-facing roles, with at least 4 years in a leadership position.
• A relevant NQF Level 8 qualification, such as a Post Graduate Diploma in Financial Planning or a BCom Honors in Investment or Risk Management.
• FAIS fit and proper status, with completed RE5 and RE1 qualifications being advantageous.

Additional Requirements

In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

19 / 10 / 25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.